Samsung Galaxy SmartTag2 - White

Open the battery compartment on the SmartTag2 and replace the CR2032 battery. Ensure the battery is correctly oriented and the compartment is closed properly.

The maximum operating distance is up to 120 meters (393 feet) in an open space.

The SmartTag2 is IP67 rated, meaning it is dust-resistant and water-resistant. It can withstand being submerged in up to 1 meter of freshwater for up to 30 minutes.

The SmartTag2 is primarily designed to work with Samsung Galaxy smartphones and tablets. It requires a device running Android 11 or later and the SmartThings app.

You can activate Lost Mode within the SmartThings app. You will be prompted to enter your contact information, which will be displayed on the finder's smartphone via NFC when they tap their phone on the SmartTag2.

Yes, you can use the SmartTag2 to control other IoT devices through the SmartThings app with a simple click.

Ensure Bluetooth is enabled on your phone. Reset the SmartTag2 by removing and reinserting the battery. Check that the SmartTag2 is within range of your phone.

Check the battery status in the SmartThings app. Replace the battery if it is low. Consider using Power Saving Mode.

Make sure the SmartTag2 is within Bluetooth range. Use the Search Nearby feature for a more precise location. Check the last known location in the SmartThings app.

Ensure your contact information is correctly entered in the SmartThings app. Make sure NFC is enabled on the finder's phone and they know to tap their phone on the SmartTag2 to read the information.