Grant Vortex Eco External System Boiler - 16-21kW Oil

The Grant Vortex Eco External Wall Hung System 16-21kW Oil Boiler is a high-efficiency oil-fired b...

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BradfordsGrant Vortex Eco Wall Hung External System Boiler Only 16-21Kw
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£3,244.25
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Product Information

Full details

The Grant Vortex Eco External Wall Hung System 16-21kW Oil Boiler is designed for homeowners needing an efficient and space-saving heating solution, particularly those with limited internal space. Its key benefit is its high energy efficiency (SEDBUK A-rated) and condensing technology, which reduces fuel consumption and environmental impact. A potential caveat is its reliance on oil as a fuel source, which may be subject to price fluctuations and availability. This boiler offers a robust, wall-mounted design with built-in frost protection and quiet operation, making it suitable for small to medium-sized homes.

All features

Model Part NumberVTXSOMWH16/21
BrandGrant

Extended Product Information

FAQs

Is this boiler suitable for a 5-bedroom house?

The 16-21kW output is generally suitable for small to medium-sized homes. For a 5-bedroom house, a higher output boiler might be necessary depending on insulation levels and hot water demands. It's best to consult a heating engineer for a proper heat loss calculation.

Can this boiler be installed indoors?

No, this model is specifically designed as an 'External Wall Hung System' boiler and must be installed outdoors.

What is the efficiency rating of this boiler?

The Grant Vortex Eco External boiler is SEDBUK A-rated, achieving an efficiency of 90.52%.

Does it come with a warranty?

Grant boilers typically come with a manufacturer's warranty, often requiring registration and annual servicing by an approved engineer. Please refer to the product documentation or Grant's official website for specific warranty terms and conditions.

How often does the boiler need servicing?

For optimal performance, safety, and to maintain warranty compliance, annual servicing by a qualified engineer is recommended.

What type of oil does it use?

This boiler is designed to run on standard domestic kerosene heating oil.

Will it provide instant hot water?

As a system boiler, it heats water stored in a hot water cylinder. While not instant like a combi boiler, it is designed to provide a high volume of hot water suitable for multiple taps running simultaneously, depending on cylinder size.

Troubleshooting

Boiler not firing up

Check the oil supply level and ensure the isolation valve is open. Verify that the electricity supply is on. If the issue persists, contact a qualified engineer.

Low heat output

Ensure radiators are bled and system pressure is adequate. Check for any blockages in the system filters. An annual service may be required.

Pilot light keeps going out

This could indicate an issue with the thermocouple or gas supply. Do not attempt to fix this yourself; contact a qualified heating engineer.

Unusual noises (banging, whistling)

These could signal air in the system or a component issue. Bleed radiators and check system pressure. Persistent noise requires professional inspection.

Error code displayed

Consult the boiler's manual for the specific error code and recommended actions. Many codes indicate a need for professional diagnosis.

Pros and Cons

Pros

  • Space-saving wall-hung design, ideal for external installations.
  • High energy efficiency (SEDBUK A-rated) leads to lower fuel bills.
  • Condensing technology improves performance and reduces environmental impact.
  • Built-in frost protection for year-round reliability.
  • Quiet operation for enhanced comfort.
  • Durable construction with a high-quality external finish.

Cons

  • Requires an oil supply, which can be subject to price volatility.
  • External installation may require specific siting considerations.
  • May not be suitable for very large homes requiring higher heat output.
  • Initial installation may be more complex than some internal units.
  • Requires regular maintenance for optimal performance.

Setup, Compatibility & Care

Setup:

This boiler is designed for external wall mounting. Installation should be carried out by a qualified heating engineer. Ensure the chosen location provides adequate ventilation and protection from extreme weather, though the unit has built-in frost protection.

Compatibility:

  • Fuel: Compatible with standard domestic kerosene heating oil.
  • System Type: Suitable for fully pumped central heating systems.
  • Flue: Supplied with a factory-fitted multi-directional flue, offering flexibility in positioning.

Care and Maintenance:

  • Annual Service: It is crucial to have the boiler serviced annually by a qualified Grant engineer to maintain efficiency and safety.
  • Cleaning: The external casing can be cleaned with a damp cloth. Avoid abrasive cleaners. Ensure any vents or air intakes are kept clear of debris.
  • Filter Checks: Periodically check and clean any system filters as recommended by your installer.

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