Acantha Tile & Hearth Set - Slate Venetian Plaster Effect With Bergen XL Stove & Angled Pipe

Yes, the LED flame effect can be used independently without activating the heating element, allowing for year-round ambiance.

The Bergen XL electric stove offers two heat settings: 0.9kW for lower heat output and 1.8kW for higher heat output.

The tiles and hearth are finished in a slate Venetian plaster effect, providing a modern, textured look.

The angled stove pipe is included and attaches to the top of the stove. Basic attachment may be required following the product manual.

Clean the tiles and hearth with a soft, damp cloth. Avoid using harsh or abrasive cleaning products to maintain the finish.

Please refer to the product manual or Acantha's official website for specific warranty information, as it may vary.

While it provides supplemental heat, its suitability as a primary heat source depends on the room size and insulation. It is best suited for creating ambiance and heating smaller to medium-sized rooms.

Ensure the power cord is securely plugged into a working electrical outlet. Check if the main power switch on the stove is in the 'on' position. If the unit has a thermostat, ensure it is set to a temperature higher than the current room temperature.

Verify that the flame effect setting is activated. Check the bulb or LED element for any obstructions or damage (refer to manual for replacement if necessary). Ensure the stove is correctly powered.

Confirm that the heat function is switched on and the selected temperature is higher than the ambient room temperature. Ensure the safety thermal cut-out has not been triggered (allow the unit to cool down and try again). Check if the power supply can support the 1.8kW setting.

If the noise is from the fan, ensure there are no obstructions in the vents. Some operational hums are normal. If the noise is loud or concerning, unplug the unit and contact customer support.