TomTom Go - Grey
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Product Information
Full details
This Lenovo Go Wireless Power Bank is designed for mobile professionals and anyone needing to charge multiple devices on the go. Its key benefit is providing versatile charging, including Qi wireless and USB-C, with a 10,000 mAh capacity. A potential caveat is its reliance on Qi-compatible devices for wireless charging.
All features
| Colour | Grey |
|---|---|
| Series | Go |
| Model Part Number | G0A3LG1WWW |
| Brand | TomTom |
Extended Product Information
FAQs
What is the total power output of this power bank?
The Lenovo Go Wireless Power Bank has a total output power of 30W, distributed across its wireless charging capabilities and the two USB-C ports.
How many devices can I charge at once?
You can charge a maximum of three devices simultaneously – one via wireless Qi charging and up to two via the USB-C ports.
What is the battery capacity?
The power bank has a battery capacity of 10,000 mAh (38.5 Wh).
Does this power bank support fast charging?
Yes, it supports fast charging technology, specifically USB Power Delivery (PD) through its USB-C ports.
How long does it take to charge the power bank itself?
The battery charge time via USB is approximately 2 hours, assuming a compatible fast charger is used.
Is the wireless charging pad compatible with all phones?
The wireless charging pad is compatible with any smartphone or device that supports Qi wireless charging standards.
What are the physical dimensions and weight of the power bank?
The power bank measures 168 mm in width, 72 mm in depth, and 18.5 mm in height, and weighs 258 g.
Troubleshooting
Power bank not charging devices
Ensure the power bank is sufficiently charged. Check that the USB-C cables are securely connected to both the power bank and the device. For wireless charging, ensure the device is properly aligned on the Qi charging spot and that it supports Qi wireless charging.
Slow charging speed
Verify that you are using a compatible fast-charging cable and power adapter (if charging the power bank itself). Ensure the device being charged supports the power bank's fast charging technology (e.g., Power Delivery). Clean the USB-C ports on both the power bank and the device.
Wireless charging not working
Confirm that your device is Qi-compatible and properly placed on the wireless charging pad. Remove any thick cases or metal objects between the power bank and your device, as these can interfere with wireless charging. Try charging the device via USB-C to rule out device-specific issues.
Power bank gets unusually hot
Some warmth during charging or discharging is normal. If the power bank becomes excessively hot, disconnect all devices immediately, stop using it, and contact customer support. Ensure the power bank is used in a well-ventilated area and not covered during operation.
Pros and Cons
Pros
- Versatile charging options (wireless and wired USB-C)
- Can charge up to three devices simultaneously
- Supports fast charging via Power Delivery
- Portable and convenient for mobile use
- Sufficient battery capacity for multiple recharges
Cons
- Wireless charging speed may vary by device
- Requires a Qi-enabled device for wireless charging
- Plastic housing may be prone to scratches
- No built-in display to show exact battery percentage
Setup, Compatibility & Care
Setup:
- Initial Charge: Before first use, fully charge the power bank using the included USB-C cable and a compatible power adapter.
- Connect Devices: Plug your devices into the USB-C ports, or place Qi-compatible devices onto the designated wireless charging area.
Compatibility:
- Qi Wireless Charging: Compatible with all Qi-certified smartphones and devices. Ensure your device supports Qi wireless charging.
- USB-C Charging: Supports USB Power Delivery (PD) for fast charging compatible devices. It can charge most USB-C powered devices, including smartphones, tablets, and some smaller laptops, provided the device's power requirements are met.
Care:
- Cleaning: Wipe the power bank with a dry, soft cloth. Avoid using liquids or harsh cleaning agents.
- Storage: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Health: To maintain battery health, avoid fully depleting the battery regularly. Charge it when the LED indicators show low power.