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The HP USB-C/A Universal Dock G2 is designed for professionals needing a streamlined docking solution for their USB-A- and USB-C-enabled laptops, offering a single-cable connection for displays, devices, and network access. This dock simplifies your workspace and enhances productivity by connecting to multiple displays and accessories. However, keep in mind that the dock's performance is dependent on your laptop's capabilities. This guide will help you understand and utilize the HP USB-C/A Universal Dock G2 to its full potential.
| Colour | Black |
|---|---|
| Series | G2 |
| Model Part Number | 5TW13AA |
| Brand | SanDisk |
The HP USB-C/A Universal Dock G2 typically comes with a standard one-year limited warranty.
Yes, the dock is designed to work with both HP and non-HP laptops that have USB-A, USB-C, or Thunderbolt ports.
The dock supports up to three 4K displays.
Yes, the dock provides up to 100W of power delivery to charge your laptop.
The dock supports Windows 10, Windows 7, macOS, ChromeOS, and Ubuntu 18.04 LTS.
The USB-A adapter allows you to connect the dock to laptops that only have USB-A ports, enabling you to use your accessories and connect up to two 4K displays.
You can usually find the latest drivers on the HP support website.
Yes, the dock includes a cable lock slot for security.
Ensure that the USB-C cable is securely connected to both the dock and your laptop. Verify that the display cables are properly connected to the dock and the displays. Update your display drivers and check your laptop's display settings.
Check that the USB devices are properly connected to the dock. Try connecting the devices directly to your laptop to verify that they are functioning. Update your USB drivers.
Make sure the Ethernet cable is securely connected to the dock and your network. Check your laptop's network settings and ensure that Ethernet is enabled. Restart your laptop and dock.
Ensure that the USB-C cable is connected to a port that supports power delivery. Verify that your laptop supports charging via USB-C. Try using a different USB-C cable.
To set up your HP USB-C/A Universal Dock G2, follow these steps:
Compatibility:
The dock is compatible with HP and non-HP laptops that support USB-A, USB-C, and Thunderbolt. It supports Windows 7, Windows 10, macOS, ChromeOS, and Ubuntu 18.04 LTS.
Care:
To keep your dock in good condition:
