Hikvision Video Intercom Set - Black

The Hikvision DS-KIS604-S(C) is a state-of-the-art IP video intercom kit designed to enhance secur...

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eBayHikvision DS-KIS604-S(C) video intercom system 2 MP 17.8 cm (7"") Black, Grey,
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Product Information

Full details

The Hikvision DS-KIS604-S(C) is an advanced IP video intercom kit ideal for enhancing security and communication in homes and businesses. Its key benefit is simplified installation via Standard PoE and clear communication with noise suppression, though its wireless connectivity might require a strong network signal for optimal performance. This system integrates a 7-inch touchscreen indoor monitor with a 2MP outdoor camera, offering features like message storage, remote configuration, and mobile unlocking.

All features

ColourBlack
Model Part NumberDS-KIS604-S(C)
BrandHikvision

Extended Product Information

FAQs

What is the maximum TF card size supported?

The system supports MicroSD (TransFlash) cards up to a maximum size of 32 GB for storing messages and captured images.

Can the outdoor unit withstand harsh weather?

Yes, the outdoor unit has an IP65 rating for dust and water resistance and an IK08 rating for vandal resistance, making it suitable for outdoor use.

How do I power the system?

The outdoor unit can be powered via Standard PoE (IEEE 802.3af) or a 12V DC adapter. The indoor monitor requires a 12V DC adapter.

Does it support remote viewing on a mobile phone?

Yes, the system supports remote configuration and unlocking via the Hik-Connect mobile client, allowing you to view and interact from your smartphone.

What is the night vision range?

The built-in night vision has a range of up to 3 meters, allowing for visibility in low-light or dark conditions.

How many call buttons does the outdoor station have?

The outdoor station has 4 buttons, allowing for integration with multiple apartments or entrance points.

Can I integrate this system with other security devices?

Yes, Hikvision video intercom systems can be integrated with CCTV and alarm systems for enhanced security.

Troubleshooting

Indoor monitor is not powering on

Check the 12V DC power adapter connection to the indoor monitor and ensure the outlet is functional. If using PoE for the outdoor unit, ensure it's not powering the indoor unit unless specifically configured to do so.

No audio or poor audio quality

Verify that the built-in microphone and speaker are not obstructed. Check network connectivity for potential packet loss. Ensure noise suppression settings are correctly configured.

Cannot connect to Wi-Fi

Ensure the Wi-Fi password is entered correctly. Check that the Wi-Fi signal strength is adequate at the installation location. Reboot both the indoor monitor and your Wi-Fi router.

Video feed is not displaying

Confirm that the camera cable is securely connected. Check the network connection between the indoor and outdoor units. Verify the camera is enabled and configured correctly in the system settings.

Remote unlocking is not working

Ensure the system is connected to the internet and successfully registered with the Hik-Connect service. Verify that the mobile client has the correct permissions to unlock the door.

Pros and Cons

Pros

  • Simplified installation with Standard PoE
  • High-definition video and wide viewing angles
  • Clear audio communication with noise suppression
  • Remote access and control via mobile app and web
  • Durable and weather-resistant outdoor unit

Cons

  • Wi-Fi performance can be dependent on network strength
  • Maximum TF card size is 32GB, which might be limiting for extensive recordings
  • Initial setup might require technical knowledge for advanced configurations
  • 12V DC power adapter is separate for the indoor unit if not using PoE
  • Night vision range is limited to 3 meters

Setup, Compatibility & Care

Setup:

  1. Connect the outdoor door station and the indoor monitor using the provided network cables (or Wi-Fi).
  2. If using PoE, connect the outdoor station to a PoE-enabled switch or injector. If not using PoE, power the outdoor station with a 12V DC adapter.
  3. Power the indoor monitor using its 12V DC adapter.
  4. Configure network settings via the indoor monitor's touchscreen or the web interface.
  5. Add the system to the Hikvision iVMS-4200 platform or the Hik-Connect mobile app for remote access.

Compatibility:

  • Networking: Compatible with Fast Ethernet (10/100 Mbps) networks.
  • Protocols: Supports TCP/IP, RSTP.
  • Memory Cards: MicroSD (TransFlash) up to 32GB.
  • Power: Standard PoE (IEEE 802.3af) or 12V DC.

Care:

  • Clean the screen and camera lens with a soft, dry microfiber cloth.
  • Avoid using harsh chemicals or abrasive cleaners.
  • Ensure the outdoor unit is securely mounted to prevent damage.

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