RotoSpa DuraSpa S380 Hot Tub - Dark Grey Panel - 5 to 6 Person

Name: RotoSpa DuraSpa S380 Hot Tub - Dark Grey Panel - 5 to 6 Person
Brand: Rotospa
SKU: wi3ksxfyuf
Availability: InStock

Enjoy a luxurious spa experience with this RotoSpa DuraSpa S380 Dark Grey Panel Hot Tub. With spac...

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Product Information

Full details

The RotoSpa DuraSpa S380 Dark Grey Panel Hot Tub is designed for individuals and families seeking a convenient and luxurious at-home spa experience. Its key benefit is providing invigorating hydrotherapy and ample seating for up to six people with a hassle-free plug-and-play setup. A potential caveat is that while a standard heater is included, maximum efficiency and precise temperature control are best achieved with an optional heat pump upgrade.

All features

Model Part Number	DuraSpa S380
Brand	Rotospa

Extended Product Information

FAQs

How long does it take to heat the water?

Heating time can vary depending on ambient temperature and the 2kW heater's performance. It typically takes several hours for the water to reach the desired temperature from cold. Using an optional RotoSpa heat pump can significantly reduce heating times.

What is the electrical requirement for this hot tub?

The RotoSpa DuraSpa S380 requires a standard 13A household power outlet. No special wiring or dedicated circuit is typically needed for basic operation.

Can this hot tub be used in winter?

Yes, the DuraSpa S380 is designed for all-season use with its built-in heater and smart insulation. Ensure proper water chemistry and consider additional insulation or a heat pump for optimal performance in very cold conditions.

How many people can comfortably use the hot tub?

The hot tub comfortably seats five to six people, offering ample space for a small group or family.

What maintenance is required?

Regular maintenance includes testing and balancing water chemistry, cleaning or replacing filters monthly, and periodic draining and refilling. The exterior should be wiped down as needed.

Does it come with a cover?

Covers are typically sold separately or as part of a package. Please refer to specific product listings or contact RotoSpa for cover options.

What is the warranty on the RotoSpa DuraSpa S380?

The DuraSpa S380 is backed by RotoSpa’s lifetime guarantee on the robust shell, providing long-term assurance of its durability.

Troubleshooting

Hot tub not heating

Ensure the hot tub is properly plugged into a working 13A socket. Check the control panel settings and confirm the heater is activated. Verify the water level is sufficient, as some heaters have safety cut-offs if the water level is too low.

Jets are not working or have low pressure

Check if the jets are clear of debris. Ensure the hot tub's circulation pump is running. Refer to the manual for any specific jet controls or settings that might be inadvertently adjusted.

Error code displayed on control panel

Consult the RotoSpa DuraSpa S380 user manual for a list of error codes and their corresponding troubleshooting steps. Common codes relate to heating, filtration, or sensor issues.

Water is cloudy or discoloured

Test and adjust water chemistry (pH, alkalinity, sanitizer levels). Clean or replace the filters. Shock the water if necessary. Ensure the hot tub is being used within its recommended capacity.

Hot tub won't turn on

Check the main power supply and the 13A socket for power. Ensure the safety breaker or fuse for the socket is functional. Inspect the power cord for any visible damage.

Pros and Cons

Pros

Seats up to six people, making it great for groups.
Easy setup with a standard 13A plug, no electrician needed.
38 jets provide a comprehensive hydrotherapy massage.
Smart insulation contributes to lower energy bills.
Built in the UK with a lifetime guarantee for durability.

Cons

Optional heat pump recommended for optimal efficiency and precise temperature control.
The 2kW heater may take longer to heat the water compared to more powerful systems.
Relies on external power source, potential for increased electricity usage.
Requires adequate outdoor space for installation and use.

Setup, Compatibility & Care Instructions

Setup:

Choose a firm, level outdoor location that can support the weight of the filled hot tub.
Ensure a standard 13A outdoor electrical socket is accessible within a safe distance.
Fill the hot tub with water using a garden hose, following the manufacturer's guidelines for the water level.
Plug the hot tub into the 13A socket.
Set your desired temperature using the control panel.

Compatibility:

Requires a standard 13A household power outlet.
Ensure the ground surface is stable and capable of bearing the hot tub's weight when full.

Care:

Regularly test and balance water chemistry using appropriate spa chemicals.
Clean the filters according to the manufacturer's instructions (typically monthly).
Wipe down the exterior panels with a damp cloth as needed.
Periodically drain and refill the hot tub (frequency depends on usage, often every 3-4 months).
Follow specific winterisation instructions if the hot tub will not be used for an extended period in freezing temperatures.