BenQ DVY23 Video Conference Webcam - 1080p

The BenQ DVY23 is a premium pan/tilt/zoom camera designed for large conference rooms, offering ult...

Best current price£619.99from Box.co.uk

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Box.co.ukBenq Size 30 Black Dvy23 1080P 2Mp 30Fps Conference Camera
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Laptop OutletBenq Black Dvy23 Video Conference Webcam 1080P 30 Fps, 3.5Mm, Hdmi, Rj-45, Sdi, Usb
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Product Information

Full details

The BenQ DVY23 is a premium pan/tilt/zoom camera designed for large conference rooms, offering exceptional video quality and extensive coverage. Its 20x optical zoom and whisper-silent PTZ capabilities make it ideal for capturing clear, detailed views in expansive meeting spaces, though it lacks an integrated microphone. Key features include 1080p Full HD video, rapid auto-focus, 255 programmable presets, and Power over Ethernet (PoE) for simplified installation.

All features

BrandBenq

Extended Product Information

FAQs

Does the BenQ DVY23 have a built-in microphone?

No, the BenQ DVY23 does not have a built-in microphone. You will need to use a separate audio solution for your conference calls.

What is the maximum zoom capability of the DVY23?

The camera offers a powerful 20x optical zoom and a 10x digital zoom for a combined zoom capability.

Can I control the camera remotely over a network?

Yes, the DVY23 supports remote control over any network, allowing for integration into AV control systems.

How many preset camera positions can be saved?

You can save up to 255 camera preset positions via LAN connection and 10 presets using the included remote control.

What video resolutions does the DVY23 support?

The camera supports 720p and 1080p video resolutions.

What is Power over Ethernet (PoE)?

Power over Ethernet (PoE) allows the camera to receive both power and data transmission through a single Ethernet cable, simplifying installation.

What comes included with the BenQ DVY23?

The package typically includes the camera, a power adapter, a USB cable, a remote control, and a mounting kit. Please refer to the specific product listing for exact contents.

Troubleshooting

Camera not powering on

Ensure the power cable is securely connected to the camera and power source (PoE switch or adapter). Verify the power adapter is functioning correctly.

No video output

Check that the USB or HDMI cable is properly connected to both the camera and the display/computer. Ensure the correct input source is selected on the display.

Poor video quality or stuttering

Verify the USB 3.2 connection is stable. Ensure your computer meets the system requirements for 1080p video. Close unnecessary applications consuming system resources. Check network stability if using network streaming.

PTZ controls are unresponsive

Ensure the remote control has fresh batteries and a clear line of sight to the camera's IR receiver. If using network control, verify network connectivity and correct IP address settings.

Auto-focus not working correctly

Ensure the lens is clean and free of obstructions. Try switching between auto and manual focus modes to reset the function. Restart the camera.

Pros and Cons

Pros

  • Excellent 20x optical zoom for detailed visuals in large spaces.
  • Silent PTZ operation minimizes distractions during meetings.
  • PoE support simplifies setup and reduces cable clutter.
  • High number of programmable presets (255 via LAN) for efficient operation.
  • Good auto-focus performance for sharp images.
  • Flexible mounting with gravity sensor.

Cons

  • Does not have a built-in microphone.
  • Digital zoom quality may degrade compared to optical zoom.
  • Requires separate audio solution due to no built-in mic.
  • Maximum frame rate of 30 fps may not be ideal for extremely fast-moving action.
  • Initial setup may require some technical knowledge for network integration.

Setup, Compatibility & Care

Setup:

  1. Mounting: Choose a suitable location, either using the included clip-on mount on a display or a dedicated tripod/wall mount. Ensure clear line-of-sight for optimal camera angle.
  2. Connectivity: Connect the camera using a single Ethernet cable for both power and data if your network supports PoE. Alternatively, use the included 12V power adapter and a separate USB or HDMI cable.
  3. Network Configuration: If using PoE and network control, ensure the camera is on a compatible network. Refer to the user manual for IP address configuration if needed.
  4. Connect to System: Connect the camera's USB or HDMI output to your conferencing device or capture card.

Compatibility:

  • Operating Systems: Windows 10, Windows 7, Windows 8.1, Mac OS X 10.10 Yosemite and later.
  • Video Outputs: HDMI and USB 3.2 Gen 1.
  • Power: Supports Power over Ethernet (PoE) and 12V DC adapter (included).

Care:

  • Cleaning: Gently wipe the lens with a soft, dry microfiber cloth to remove dust. Avoid abrasive cleaners.
  • Ventilation: Ensure the camera's ventilation ports are not blocked to prevent overheating.
  • Storage: Store in a cool, dry place when not in use.
  • Firmware Updates: Periodically check the BenQ support website for firmware updates to enhance performance and stability.

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