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AudioCodes Mediant M800C Session Border Controller VoIP Gateway

AudioCodes Mediant M800C Session Border Controller VoIP Gateway

The AudioCodes Mediant 800 enterprise session border controller (E-SBC) and media gateway offers a...

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Product Information

Full details

The AudioCodes Mediant M800C is an enterprise session border controller (E-SBC) and media gateway designed for small-to-medium sized enterprises seeking unified voice and data connectivity. Its key benefit is providing a versatile, hybrid platform that seamlessly bridges TDM and VoIP networks, supporting up to 124 voice channels in a compact 1U form factor. A potential consideration is its capacity, which might be limited for very large-scale deployments.

All features

Model Part NumberM800C-ESBC/R
BrandAudioCodes

Extended Product Information

FAQs

What is the maximum number of voice channels the Mediant M800C supports?

The Mediant M800C supports up to 124 voice channels in its 1U platform.

How many concurrent sessions can the M800C handle?

The device can scale to support up to 400 concurrent sessions.

Can the M800C connect legacy TDM PBX systems to an IP network?

Yes, the Mediant M800C is a hybrid platform designed to provide connectivity between TDM and VoIP networks, including connecting legacy TDM-based PBX systems to IP networks.

What is the benefit of the optional integrated server?

The optional integrated server allows for hosting value-added applications directly on the Mediant 800 platform, potentially simplifying deployment and management.

Does the M800C support SIP trunking?

Yes, it offers broad support for qualified SIP trunks, SIP platforms, and IP cloud services.

What type of physical installation does it require?

The Mediant M800C is a 1U platform designed for standard server rack mounting.

How does the M800C help reduce operational costs?

It simplifies integrated management, acting as a single, managed point of demarcation for VoIP networks, which reduces the complexity and cost of operations.

Troubleshooting

Device not powering on

Verify the power cable is securely connected to both the device and a working power outlet. Check the power supply unit for any indicator lights.

Cannot establish SIP calls

Confirm the SIP trunk or registrar server configuration. Check network connectivity and firewall rules allowing SIP traffic. Ensure correct user credentials or registration details are entered.

Poor voice quality (jitter, packet loss)

Check network latency and bandwidth utilization. Ensure Quality of Service (QoS) is configured appropriately on the network. Verify the selected audio codecs are supported and efficient.

TDM interface not registering

Verify the physical cabling for the TDM interface. Ensure the TDM signaling protocol (e.g., ISDN PRI) and framing (e.g., E1, T1) are correctly configured on both the M800C and the connected equipment.

Management interface unresponsive

Attempt to reboot the device. Check network connectivity to the management port. Ensure you are using the correct IP address and accessing it via an allowed protocol (HTTP/HTTPS).

Pros and Cons

Pros

  • Offers a cost-effective solution by lowering capital expenditure (CAPEX) through its hybrid capabilities.
  • Reduces operational expenditure (OPEX) with simplified integrated management.
  • Saves physical space and reduces power consumption due to its compact 1U design.
  • Provides flexible connectivity options for various network environments (TDM to IP, IP to PSTN, IP-PBX to SIP Trunking).
  • Supports a significant number of concurrent sessions for growing businesses.

Cons

  • Maximum capacity of 400 concurrent sessions may not be sufficient for very large enterprises.
  • Requires careful configuration to ensure optimal interoperability between diverse network types.
  • The optional integrated server adds complexity and potential points of failure if not managed properly.

Setup, Compatibility & Care

Setup:

  1. Physical Installation: Mount the 1U M800C unit in a standard server rack.
  2. Network Connection: Connect the device to your network infrastructure using appropriate Ethernet cabling.
  3. Initial Configuration: Access the device's management interface (typically via a web browser or console) to perform initial network settings and security configurations.
  4. VoIP/TDM Integration: Configure the relevant interfaces and protocols (e.g., SIP, T.38 for fax, TDM interfaces like E1/T1 if applicable) to connect your PBX, SIP trunk, or PSTN lines.

Compatibility:

  • The Mediant M800C is designed for broad compatibility with a wide range of qualified SIP trunks, SIP platforms (including IP-PBXs), and IP cloud services.
  • It supports various VoIP codecs to ensure flexibility in network environments.
  • For TDM connectivity, ensure compatibility with your existing circuit types (e.g., E1, T1).

Care:

  • Environment: Operate the device within its specified temperature and humidity ranges.
  • Ventilation: Ensure adequate airflow around the unit to prevent overheating.
  • Firmware Updates: Regularly check for and apply firmware updates from AudioCodes to maintain security and performance.
  • Cleaning: Clean the exterior of the unit with a dry, soft cloth. Avoid using liquids or solvents.

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