Philips Hue Flux strip light extension cable - 5 m

No, this extension cable has an IP20 rating, which means it is only suitable for indoor use and offers resistance to dust but not water.

Philips Hue generally does not recommend or support connecting multiple extension cables in series. It is designed to be used as a single 5-meter extension.

This product provides a single 5-meter extension. The total supported length for your strip light system depends on the specific strip light model and its power supply.

No, this extension cable is specifically designed and tested for use with Philips Hue Flux and Flux ultra-bright indoor strip lights.

Wipe the cable with a soft, dry or slightly damp cloth. Avoid using harsh chemicals or abrasive materials that could damage the cable's surface.

This is a low-voltage extension cable that works with the Philips Hue low-voltage power supplies and controllers. It does not have its own power source.

Verify that all connections are secure at both ends of the extension cable and between the cable and the strip light/power supply. Ensure the power supply is functioning correctly and plugged in. Check the Philips Hue app for any device connectivity issues.

Loose connections are the most common cause. Re-seat all cable connections firmly. If the issue persists, try connecting the strip light directly to the power supply without the extension to rule out a fault with the extension cable itself.

Ensure your Hue Bridge is connected to your network and the strip light system is within range. Try restarting your Hue Bridge and your router. If the problem continues, remove and re-add the strip light to your Hue system.