PREVO AD10C Powerbank - 100W USB-C PD, 20000mAh

The powerbank can deliver up to 100W via its USB-C ports. The USB-A port has a maximum output of 15W. The total output is distributed across the ports when multiple devices are connected.

Yes, if your laptop supports charging via USB-C Power Delivery (PD). The 100W output is sufficient for many laptops.

Using a 65W USB-C PD charger, the powerbank can be fully recharged in approximately 2 hours. Using a lower wattage charger will take significantly longer.

The 20000mAh capacity can typically recharge most modern smartphones between 3 to 5 times, depending on the smartphone's battery size.

Yes, the powerbank features two USB-C ports and one USB-A port, allowing you to charge up to three devices simultaneously.

Please refer to the product packaging or PREVO's official website for specific warranty information, as warranty periods can vary.

Yes, the included cable is a 100W 5A USB-C cable, designed to support the full 100W output for optimal charging speeds.

Ensure the device is compatible with USB-C PD or USB-A charging. Check that the cable is securely connected to both the powerbank and the device. Try using a different cable or port. Ensure the powerbank has sufficient charge.

Verify that the USB-C charger and cable being used are functional and compatible with the powerbank's 65W input. Ensure the charger is plugged into a working power outlet. Try a different charger and cable.

Confirm you are using the included 100W USB-C cable or another high-quality cable rated for the required wattage. Ensure the connected device supports fast charging. If charging multiple devices, check individual port outputs as total output may be shared.

Some warmth is normal during high-power charging. If it becomes excessively hot, disconnect devices and the charger immediately. Ensure the powerbank is in a well-ventilated area and not covered. Contact support if the issue persists.