PowerA Rechargeable Battery Pack for Xbox - Black

A full charge provides over 20 hours of gameplay.

Yes, the charge-thru battery door allows you to play and charge simultaneously when using a separately sold play and charge cable or charging stand.

The pack includes an 1100mAh NiMH rechargeable battery.

The battery typically recharges fully in approximately 3 hours.

It is compatible with both Xbox Series X/S and Xbox One wireless controllers.

No, the play and charge cable or charging stand is sold separately.

PowerA offers a two-year limited warranty for this product.

Ensure the USB cable is securely connected to both the controller and the power source. Verify that the charging contacts on the battery and charging stand/cable are clean. Try a different USB port or power adapter.

Check the connection of the play and charge cable. Confirm that the battery door is correctly seated. Ensure the controller's firmware is up to date via your Xbox console.

Allow the battery to fully charge for the initial 3 hours. Ensure the battery is not consistently exposed to extreme temperatures, which can degrade performance. If the issue persists after several charge cycles, contact PowerA support.

Try disconnecting and reconnecting the battery. If the issue persists, it may indicate a fault with the battery pack; contact PowerA support.