Charles Bentley Snug Medium Barcelona Chiminea - Grey

Seasoned hardwood logs are recommended for the best burn and heat output. Avoid treated wood, softwoods, or green wood.

Empty ash after each use once cooled. Wipe down the exterior with a damp cloth periodically, or as needed to maintain its appearance.

While the fitted lid offers some protection, it is best to avoid prolonged exposure to heavy rain or to cover the chiminea when not in use and during inclement weather to protect the clay.

Please refer to the product packaging or the retailer's website for specific warranty information, as this can vary.

Typically, chimineas like this require minimal assembly, often just placing the main body and potentially a top piece together. Check the product manual for exact instructions.

It is generally not recommended to paint the interior. For the exterior, use only heat-resistant paints specifically designed for outdoor fireplaces or chimineas, following manufacturer instructions carefully.

Always ensure the chiminea is completely cool and empty of ash. Lift from the base, not the top, and handle with care to avoid dropping or striking it against hard surfaces.

Minor hairline cracks can occur as clay expands and contracts with heat. Ensure they are not deep. If cracks widen significantly, contact customer support.

Wait until the chiminea is completely cool. Use a small shovel or brush designed for fireplaces. Avoid using water to clean out ash, as it can weaken the clay.

This is normal for clay chimineas and is due to the natural charring and soot. It does not affect performance. Regular cleaning with a damp cloth can help manage surface marks.

Ensure you are using dry, seasoned hardwood. Check that airflow is not obstructed and that the fire is built appropriately within the chamber. Avoid overcrowding the fire.