HP 655 Wireless Keyboard and Mouse Combo
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Product Information
Full details
The HP 655 Wireless Keyboard and Mouse Combo is designed for universal users seeking a reliable, comfortable, and stylish wireless input solution. Its key benefit is enhanced productivity through customizable keys and precise mouse tracking, all while maintaining a sleek aesthetic. A minor caveat is that customization requires the HP Accessory Center software.
All features
| Model Part Number | 860P8AA#ABU |
|---|---|
| Brand | HP |
Extended Product Information
FAQs
How do I install the HP Accessory Center software?
You can download the HP Accessory Center from the official HP support website. Search for your product model (HP 655 Wireless Keyboard and Mouse Combo) and navigate to the Software and Drivers section.
What type of batteries does this combo use?
Both the keyboard and mouse use AAA batteries. The keyboard requires two AAA batteries, and the mouse also requires two AAA batteries.
What is the wireless range of this combo?
The wireless range for the HP 655 combo is up to 10 meters (approximately 33 feet).
Can I use this keyboard and mouse with a Mac computer?
While the devices are designed to be universal and may function for basic typing and mousing, the customization software (HP Accessory Center) is specifically designed for Windows operating systems. Advanced features like key programming may not be available on macOS.
How can I adjust the mouse sensitivity (DPI)?
You can adjust the mouse DPI settings through the HP Accessory Center software. This allows you to control the cursor speed and sensitivity to your preference.
Is the keyboard spill-resistant?
The product specifications do not indicate any spill-resistant features. It is recommended to avoid exposing the keyboard to liquids.
How long do the batteries typically last?
The mouse offers a battery life of up to 24 months, and the keyboard's service life of battery is around 20 months, depending on usage patterns and battery quality.
Troubleshooting
Keyboard or mouse not responding
Ensure batteries are correctly installed and have sufficient charge. Check that the USB receiver is securely plugged into the computer's USB port. Try a different USB port. Re-pair the devices by removing and reinserting the USB receiver.
Inconsistent cursor movement or typing lag
Check for potential wireless interference from other devices (e.g., Wi-Fi routers, Bluetooth devices). Ensure the mouse sensor is clean and free from obstructions. Move the USB receiver closer to the devices, or use a USB extension cable to place it in a more optimal location.
Customization software not recognizing devices
Verify that the HP Accessory Center software is installed from the official HP support website. Ensure the keyboard and mouse are connected and functional. Restart the HP Accessory Center software or your computer.
Keys are not programmable
Confirm that you are using the HP Accessory Center software for customization. Ensure you are trying to program compatible function keys as indicated by the software. Restart your computer after installing or updating the software.
Pros and Cons
Pros
- Comfortable and ergonomic design for extended use.
- Highly customizable keyboard functions to improve workflow.
- Precise and versatile mouse tracking on multiple surfaces.
- Reliable wireless connection with a good range.
- Durable construction with recycled materials.
Cons
- Customization requires downloading and installing the HP Accessory Center software.
- No keyboard backlight for low-light conditions.
- Uses AAA batteries, requiring replacements over time.
- The white color might show dirt more easily than darker options.
Setup, Compatibility & Care
Setup:
- Unpack the keyboard and mouse.
- Insert two AAA batteries into each device (batteries are often included).
- Locate the USB wireless receiver, typically stored within the mouse or keyboard itself (check the battery compartment).
- Plug the USB receiver into an available USB port on your computer.
- Your computer should automatically detect the devices and install necessary drivers.
- For key customization, download and install the HP Accessory Center software from the HP support website.
Compatibility:
- Operating Systems: Supports Windows 10 and Windows 11.
- Device Interface: RF Wireless via USB receiver.
- Recommended Usage: Universal.
Care:
- Cleaning the Keyboard: Use a soft, lint-free cloth slightly dampened with water or an electronic screen cleaner. Avoid spraying liquid directly onto the keys. Ensure the keyboard is unplugged or batteries are removed before cleaning.
- Cleaning the Mouse: Wipe with a slightly damp cloth. For stubborn marks, use a mild, non-abrasive cleaner. Pay attention to cleaning the sensor area with a dry cotton swab to ensure optimal tracking.
- Battery Replacement: When the LED indicator shows low battery, replace the AAA batteries promptly. Ensure correct polarity (+/-) when inserting new batteries.