Candy ProWash 400 Washing Machine - White - A

Thanks to the reduced energy consumption, Candy is 20 percent more efficient than a standard A cla...

Best current price£379.00from AO.com

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AO.comCandy Integrated Washing Machine - 9kg - 1400rpm - White - WiFi Connected
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CurrysCandy Bc4s49m6db8j-80 Integrated Wifi-Enabled 9 Kg 1400 Spin Washing Machine, White
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OnBuy.comCandy Bc4s49m6db8j-80 Washing Machine Front-Load 9 Kg 1400 Rpm White
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very.co.ukCandy Bc4S49M6Db8J-80 Integrated 9Kg Wifi Connected Washing Machine, 1400 Rpm, A Rated - White - Washing Machine Only
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FreemansCandy Black Bc4s49m6db8j-80 9Kg Washing Machine 1400Rpm A Energy White
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eBayCandy BC4S49M6DB8J-80 Integrated Washing Machine 9kg WiFi 1400rpm GRADE A
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Product Information

Full details

This guide is for owners of the Candy ProWash 400 washing machine, providing insights on how to maximize its features and ensure optimal performance. The machine offers advanced features such as AI Weight Sense and hOn app connectivity, making laundry day more efficient. However, users should be aware that to take full advantage of the smart features, a stable Wi-Fi connection is required.

All features

ColourWhite
Energy EfficiencyA
SeriesProWash 400
Model Part NumberBC4S49M6DB8J-80
BrandCandy

Extended Product Information

FAQs

How do I clean the detergent dispenser?

Remove the dispenser and rinse it under warm water. Use a soft brush to remove any detergent residue.

How often should I clean the drain pump filter?

Clean the filter every 2-3 months or when you notice the machine is not draining properly.

What should I do if the machine is vibrating excessively?

Make sure the machine is level by adjusting the feet. Ensure the load is balanced and that the machine is not overloaded.

Can I use any type of detergent?

It is recommended to use high-efficiency (HE) detergents designed for front-load washing machines. Avoid using too much detergent to prevent residue buildup.

What is the warranty period?

The Candy ProWash 400 comes with a 1-year warranty.

How do I reset the washing machine?

Unplug the washing machine from the power outlet for a few minutes and then plug it back in. This will reset the machine.

Can I add clothes mid-cycle?

Yes, but this feature is not available on all models. Check your user manual for instructions.

How do I descale the washing machine?

Run a descaling cycle with a descaling solution recommended for washing machines. Follow the instructions on the descaling product.

Troubleshooting

The washing machine won't turn on.

Check if the power cord is securely plugged into the outlet and that the outlet is working. Also, make sure the door is properly closed.

The washing machine is not draining.

Check the drain hose for any blockages or kinks. Clean the drain pump filter, which is usually located at the bottom front of the machine.

The washing machine is making unusual noises.

Ensure the washing machine is level and not touching any surrounding furniture. Check for any small items, such as coins or buttons, trapped in the drum or pump.

The hOn app is not connecting.

Ensure your washing machine is within range of your Wi-Fi router. Restart the washing machine and your mobile device, and check your internet connection.

Clothes are not clean after the wash cycle.

Check if you are using the correct detergent type and amount. Ensure the washing machine is not overloaded, and select the appropriate wash program for the fabric type.

Pros and Cons

Pros

  • Energy-efficient with an A energy efficiency class.
  • Smart features like AI Weight Sense optimize performance and save energy.
  • hOn app provides remote control and advanced features.
  • Quick wash cycles save time.
  • ProMix System ensures effective cleaning.
  • Built-in design integrates seamlessly into your space.

Cons

  • Requires a stable Wi-Fi connection for full smart feature functionality.
  • The initial setup of the hOn app might require some time.
  • The variety of programs might seem overwhelming at first.
  • Built-in design may require professional installation.
  • Limited to a 9 kg capacity which may not be sufficient for large families.
  • May require specific detergents for optimal performance.

Setup, Compatibility & Care

  1. Installation: The washing machine is designed as a built-in appliance. Ensure you follow the installation instructions provided in the user manual.
  2. hOn App Setup: Download the hOn app from your app store and follow the instructions to connect your washing machine to your Wi-Fi network.
  3. Detergent: Use high-efficiency (HE) detergent suitable for front-load washing machines. Avoid using too much detergent, which can lead to residue buildup.
  4. Cleaning: Regularly clean the detergent dispenser, door seal, and filter to prevent mold and ensure optimal performance. Run a cleaning cycle with the 'Hygiene/anti-allergy' program for internal cleaning.
  5. Compatibility: The washing machine is compatible with standard household electrical and water connections. Ensure the power outlet is properly grounded and that the water supply meets the required pressure.

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