Monarch Water Midi HE Freeflow Water Softener - 15mm Hoses + 10Kg Salt

The Monarch Midi HE FreeFlow Water Softener is the next generation of water softeners, featuring a...

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Product Information

Full details

This guide is for homeowners seeking to protect their appliances and improve their water quality with the Monarch Water Midi HE Freeflow Water Softener. The Midi HE offers superior flow rates and efficiency, reducing limescale buildup and extending the lifespan of your appliances. Keep in mind that professional installation is recommended for optimal performance.

All features

Model Part NumberMIDM002HE-10KGSALT
BrandMonarch Water

Extended Product Information

FAQs

How often should I add salt?

Salt replenishment frequency depends on your water usage and the hardness of your water. Check the salt levels regularly and refill when necessary.

What type of salt should I use?

Use water softener salt, either tablet or granular, specifically designed for water softeners.

How do I clean the unit?

Follow the manufacturer's instructions. Usually, this involves cleaning the brine tank and resin bed periodically.

What is Opti-Brining?

Opti-Brining is a unique system that monitors the softener's activity and water usage, regenerating only when necessary to save water, salt, and energy.

What is the warranty?

The Monarch Midi HE comes with a 7-year parts and 2-year labour warranty.

Can I install it myself?

While the Rapid-Fit bypass simplifies installation, professional installation is recommended to ensure optimal performance and avoid any potential issues.

How long does the regeneration process take?

The Midi HE features a fast 8-minute mini top-up regeneration.

How much water does it soften daily?

The unit is suitable for 1-5 People, based on an average water usage of 142 Litres per person, and can soften up to 2,280 liters (at 300ppm) daily.

Troubleshooting

Device won't turn on

Check the power supply and ensure the unit is plugged in correctly.

Reduced water flow

Check for any blockages in the pipes or filters and clean as necessary.

Salt not dissolving

Ensure the salt is the correct type for water softeners and check for a salt bridge.

Water hardness not improving

Check salt levels and ensure the unit is regenerating properly. Consider a water test kit.

Pros and Cons

Pros

  • High flow rate for consistent water pressure.
  • Efficient Opti-Brining technology reduces water and salt consumption.
  • Compact design for easier installation.
  • Includes a full installation kit.
  • Removes existing limescale and prevents new scale formation.
  • WRAS-approved with a 7-year parts and 2-year labour warranty.

Cons

  • Professional installation may be required.
  • Requires periodic salt replenishment.
  • The unit's performance is dependent on the water supply.
  • May not be suitable for very large households exceeding 5 people.
  • Requires regular maintenance, such as cleaning the unit.
  • May require additional space for the salt container.

Setup, Compatibility & Care

The Monarch Midi HE Freeflow Water Softener is supplied with a standard installation kit suitable for traditional (vented) plumbing systems with a storage tank, fitted to a 15mm mains supply. The installation kit includes:

  • Pair of 3/4" inlet/outlet hoses (600mm long).
  • Rapid fit hi-flow bypass.

Installation:

  1. Ensure the mains water supply is turned off.
  2. Connect the inlet and outlet hoses to the water supply, using the appropriate fittings.
  3. Install the bypass valve.
  4. Connect the softener to the electrical supply (if applicable).
  5. Add salt to the unit.

Compatibility:

The Midi HE is designed for use with 15mm plumbing systems. It is WRAS-approved, ensuring its suitability for use in the UK.

Care:

  • Regularly check and replenish the salt levels in the softener.
  • Clean the unit periodically according to the manufacturer's instructions.
  • Inspect the unit for any leaks or damage.

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