Somnior Elizabeth Mattress - White

Start with the medium-soft side. If you find you need more support or a firmer feel for spinal alignment, flip the mattress to the medium-firm side. You can switch between sides as your preference or needs change.

Yes, the dual-tension design offers options. The medium-soft side provides conforming comfort, while the medium-firm side offers enhanced orthopaedic support, both aiming to promote proper spinal alignment.

Please refer to your purchase documentation or the manufacturer's website for specific warranty details, as these can vary.

Generally, electric blankets can be used, but it is advisable to check the blanket's manufacturer guidelines. Avoid placing very thick electric mattress pads, as they may interfere with the mattress's intended feel and breathability.

To ensure even wear and maintain optimal comfort and support, it is recommended to rotate the mattress head-to-toe and flip it to the opposite tension side every 3 to 6 months.

The medium-soft side features a blend of Cashmere Wool and Silk, HS foam, and High-Density Polyurethane Reflex Foam. The medium-firm side includes Polyester Foam and High-Density Polyurethane Reflex Foam.

Yes, the mattress is designed to be hypoallergenic and features a breathable cotton cover, making it suitable for individuals with allergies.

This is common with new mattresses due to the vacuum-sealed packaging. Allow the mattress to air out in a well-ventilated room for 24-48 hours. The odor should dissipate.

Ensure the mattress has had the recommended 24-48 hours to fully expand. Check that it is lying flat on a supportive surface and not on an uneven frame. If issues persist after this period, contact customer support.

Rotate and flip the mattress head-to-toe as recommended every 3-6 months. Ensure the bed frame provides adequate support and the slats are spaced correctly. If sagging is significant, it might indicate a defect, and customer support should be contacted.

Ensure the mattress is on the correct side for your preference. Confirm your bedding is breathable. If temperature issues persist, consider adjusting room temperature or using different bedding materials.