Ubiquiti AI 360 Dome IP Security Camera - Ubiquiti

The Ubiquiti UniFi Camera AI 360 (AI 360) is a pan-tilt-zoom (PTZ) camera that provides panoramic ...

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Product Information

Full details

This guide is for users looking to maximize the effectiveness of their Ubiquiti AI 360 camera. Designed for both indoor and outdoor surveillance, the AI 360 provides a wide-angle, high-resolution view, ideal for monitoring large areas. While its features are extensive, setting up and managing the camera is designed to be intuitive through the UniFi Protect application. Note that the camera requires a UniFi Protect deployment for full functionality.

All features

BrandUbiquiti

Extended Product Information

FAQs

What is the resolution of the AI 360?

The camera captures video at 1920x1920 resolution at 30 frames per second.

Does the AI 360 support night vision?

Yes, it has built-in IR LEDs for clear nighttime surveillance.

Is the camera weatherproof?

Yes, it has an IPX4 rating, making it suitable for outdoor use.

What type of mounting does the AI 360 use?

It is designed for ceiling mounting.

How do I manage the AI 360?

It is managed via the UniFi Protect application, which can be accessed through a web browser or mobile app.

What is the warranty period?

Please refer to the Ubiquiti warranty information for details.

Does the camera have a built-in microphone?

Yes, the camera includes a built-in microphone.

Troubleshooting

Camera not powering on.

Check the Ethernet connection and ensure the PoE switch or injector is providing power. Verify that the cable is properly connected.

Poor video quality.

Ensure the lens is clean and free of obstructions. Check the network connection for any bandwidth issues.

Camera not being adopted in UniFi Protect.

Verify the camera and the UniFi NVR are on the same network. Ensure your UniFi Protect application is up-to-date.

Pros and Cons

Pros

  • Provides a wide, all-encompassing view with its 360° lens.
  • Offers high-quality video with a 5MP CMOS sensor and 30 FPS.
  • Durable design suitable for both indoor and outdoor environments.
  • Easy to integrate and manage with the UniFi Protect platform.
  • Features night vision for continuous surveillance.

Cons

  • Requires a UniFi Protect system for full functionality.
  • Fisheye lens can cause distortion at the edges of the image.
  • Limited to wired connectivity via Ethernet.
  • Installation requires ceiling mounting, which may not be suitable for all locations.

Setup, Compatibility & Care

Setup

  1. Mounting: Securely mount the camera to a ceiling using the provided hardware.
  2. Wiring: Connect the camera to your network using an Ethernet cable. The camera supports Power over Ethernet (PoE).
  3. Adoption: Adopt the camera in the UniFi Protect application.
  4. Configuration: Configure video settings, recording schedules, and other preferences through the UniFi Protect interface.

Compatibility

The AI 360 is designed to work exclusively with the UniFi Protect ecosystem. Ensure you have a compatible UniFi Network Video Recorder (NVR) or UniFi Cloud Key Plus before installation.

Care

  • Cleaning: Use a soft, damp cloth to clean the camera's lens and housing. Avoid harsh chemicals.
  • Environment: Ensure the camera is installed in a location that meets the operating temperature and humidity specifications (-20 to 40°C, 10-90% humidity).
  • Updates: Keep the camera firmware and the UniFi Protect application updated for optimal performance and security.

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