eufy Robot Vacuum Accessory - Grey

For optimal performance, it is recommended to replace the mop pad every 3-6 months, depending on your cleaning frequency and floor type.

Yes, the polyester microfiber material is designed to be safe for most hard floor types, including sealed hardwood floors, when used correctly with the robot vacuum.

Hand washing with mild detergent and cool water is recommended. Avoid using harsh chemicals or bleach, as this can damage the material. Always allow it to air dry completely.

While we recommend using genuine eufy replacement parts for optimal performance and to ensure your warranty remains valid, specific warranty terms should be reviewed in your product manual.

This specific accessory is engineered with the eufy Robot Vacuum Omni C28 in mind, ensuring precise water distribution, effective stain removal, and floor protection, made from high-quality polyester microfiber.

No, this roller mop accessory is designed only for hard floor surfaces and should not be used on carpets.

Ensure the mop pad is clean and free from debris. If it is old or worn, it may need replacement. Check that the water tank is properly filled and functioning.

Make sure the mop pad is evenly saturated but not overly wet. Clean the mop pad thoroughly or replace it if it's nearing the end of its lifespan. Ensure the robot is moving at an appropriate speed for mopping.

Verify that you are using the correct mop pad for the eufy Robot Vacuum Omni C28. Ensure no debris is obstructing the attachment points. Gently align the pad before applying pressure.