Poly Savi D400 UC - Microsoft Teams Certified - DECT Dongle
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Product Information
Full details
The Poly Savi D400 UC is a high-performance DECT receiver and transmitter designed for professionals who rely on the Poly Savi 8200 series headsets for clear, stable wireless communication. It is the ideal solution for office workers or remote professionals needing a reliable, Microsoft Teams-certified connection to their computer, though users should note that it is purpose-built for specific Savi headsets and is not a universal Bluetooth adapter for all audio devices.
All features
| Model Part Number | 8-221002-205 |
|---|---|
| Brand | Poly |
Extended Product Information
FAQs
Is this dongle compatible with non-Poly headsets?
No, the D400 UC is specifically designed to work with the Poly Savi 8200 series and is not intended for other audio devices.
Does this work with both PC and Mac?
Yes, it is compatible with most standard operating systems that support USB audio class devices.
What is the primary benefit of DECT over Bluetooth?
DECT provides a much longer wireless range and a more stable, dedicated frequency channel, which is less susceptible to interference in crowded office spaces.
Do I need to install special software?
While it functions as a plug-and-play device, installing Poly Lens software is recommended for firmware updates and advanced settings.
Does it support USB-C?
Yes, the device is designed to be versatile and connects via USB-A or USB-C compatible configurations.
Troubleshooting
Headset not pairing with the dongle
Ensure the headset is in pairing mode and move it within 12 inches of the dongle during the initial connection process.
Computer does not recognize the USB device
Try a different USB port or remove any external USB hubs to ensure the dongle is receiving full power directly from the motherboard.
Audio cutting out during calls
Check for sources of wireless interference nearby and ensure the headset is charged above 20% capacity.
Pros and Cons
Pros
- Dedicated DECT connection provides excellent wireless range
- Certified for Microsoft Teams for one-touch meeting access
- Supports both USB-A and USB-C connectivity
- Simple plug-and-play setup for compatible headsets
Cons
- Not compatible with non-Savi headsets
- Requires specific driver support on some older operating systems
- Limited to DECT-enabled Poly products only
Setup, Compatibility & Care
To set up the Poly Savi D400 UC, simply insert the dongle into an available USB-A or USB-C port on your computer. If using the provided adapter, ensure the connection is secure. Once plugged in, the system should automatically recognize the device. To pair your Savi 8200 series headset, put your headset into pairing mode and hold the pairing button on the side of the D400 dongle until the LED indicator flashes, signaling a successful handshake. For care, keep the USB connector free of dust and debris, and avoid bending the dongle while it is inserted into the port to prevent stress on the internal connection.