Medisana VC 150 Cupping Massager

For best results, it is generally recommended to use the massager 3-4 times per week. However, listen to your body and adjust frequency based on your comfort and skin sensitivity. Avoid daily use on the same area.

Yes, the device features 3 specific EMS levels designed for facial application. Use with caution and ensure the gentler settings are selected for the face.

The red light integrated into the massager is intended to enhance the massage experience by providing a soothing effect, contributing to overall relaxation.

The rechargeable lithium-ion battery provides approximately 60 minutes of runtime on a full charge.

The charging time for the Medisana VC 150 is approximately 4 hours.

It is recommended to use the massager on clean skin. Applying a light serum or oil can help the device glide smoothly, but avoid excessive amounts that might interfere with suction.

If you experience discomfort or irritation, discontinue use immediately. Clean the affected area and consult the troubleshooting section or customer support if the issue persists.

Ensure the device is adequately charged. Connect it to the USB-C charger and allow it to charge for at least 30 minutes before attempting to power it on again.

Check that the application area is clean and free of oils or lotions that could interfere with suction. Ensure the device head is properly sealed against the skin.

Verify that the EMS levels are adjusted correctly and that the device is making good contact with the skin. Ensure the correct program is selected.

Confirm that the red light function is activated within the selected program. If the issue persists, contact customer support.

The device may have run out of battery. Recharge the device. It may also have an automatic shut-off feature for safety; try powering it back on.