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Office Stationery£49.23Visit shop EPOS CEHS-PO01 Polycom Adapter Cable for Electronic Hook Switch 30699J
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This EPOS Sennheiser CEHS-PO01 adapter cable is designed for professionals using compatible Polycom Soundpoint IP phones (430 and above) and EPOS/Sennheiser headsets who need to enable Electronic Hook Switch (EHS) functionality. Its key benefit is allowing users to answer and end calls remotely without lifting the phone handset, streamlining workflow. A potential caveat is its specific compatibility requirements with both the phone and headset models.
| Colour | Black |
|---|---|
| Model Part Number | 1000750 |
| Brand | EPOS |
EHS allows you to answer and end calls directly from your headset without needing to physically pick up or hang up the phone receiver.
This cable is compatible with a range of EPOS/Sennheiser headsets including the SDW 50xx series, DW Office/Pro series, SD Office/Pro series, and D 10 Phone. Always check the product specifications for exact compatibility.
No, the CEHS-PO01 cable is designed exclusively for EHS call control functions. It does not handle audio transmission. Audio will be managed through your headset's primary connection.
The adapter is designed for use with Polycom Soundpoint IP phones, specifically models 430 and above.
The cable has a length of 1 meter.
No, compatibility is specific. You need a compatible Polycom Soundpoint IP phone (430+) and a compatible EPOS/Sennheiser headset for the EHS functionality to work.
The adapter cable is black.
Verify that both the Polycom phone and the EPOS/Sennheiser headset are compatible models. Ensure the CEHS-PO01 cable is securely connected to both devices. Check the headset's base station settings to confirm EHS functionality is enabled.
The CEHS-PO01 cable is solely for Electronic Hook Switch functionality and does not transmit audio. Ensure your headset is also connected for audio transmission via its primary connection method (e.g., USB or direct phone audio port).
Confirm the correct headset port on the Polycom phone is being used. Try disconnecting and reconnecting the cable. If the issue persists, consult your phone's user manual or IT support.
Check for any potential sources of interference near the phone or headset base station. Ensure cable connections are firm. Update firmware on your headset base station and phone if available.
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