Teamson Home Waterfall Fountain - Stone Grey

The frequency of refilling depends on factors like ambient temperature, humidity, and whether the fountain is used indoors or outdoors. For its 9-litre capacity, you'll generally need to check the water level daily and top it up every few days, especially in warmer or drier conditions, to ensure the pump remains fully submerged.

Yes, absolutely! While designed for outdoor durability, its elegant modern design and soothing sounds make it an excellent addition to indoor spaces like living rooms, offices, or conservatories. Ensure it's placed on a waterproof mat or surface if there's any concern about splashing.

No, the Teamson Home Waterfall Fountain is equipped with a powerful yet UL-listed submersible pump specifically designed for silent operation. You should primarily hear the tranquil sound of cascading water, not the pump itself.

To clean, first unplug the fountain. Drain all the water. Use a soft brush or cloth with a mild, non-abrasive cleaner (or a 50/50 water and white vinegar solution for mineral deposits) to clean the reservoir and all water-contacting surfaces. Rinse thoroughly with clean water before refilling. Don't forget to clean the pump's filter as well.

Tap water is generally fine, but using distilled water can help minimize mineral buildup and white residue, especially if your tap water is hard. If using tap water, regular cleaning will be more important.

While the fountain is UV and frost-protected Polyresin, it's strongly recommended to drain all water and bring the pump indoors when temperatures drop below freezing. If you cannot bring the entire fountain indoors, ensure it's completely drained, dried, and covered to protect it from extreme winter conditions and prolong its lifespan.

The LED lights are described as 'removable', suggesting they might be serviceable. However, specific replacement instructions or availability are not provided. If they stop working, first check connections, and if issues persist, contact customer support for guidance.

1. Check Power: Ensure the power cable is securely plugged into a functioning 230-240V electrical outlet. 2. Check Water Level: Make sure the water reservoir is sufficiently filled, and the pump is completely submerged. Low water levels can cause the pump to run dry or perform poorly. 3. Clean Pump/Filter: Disconnect power, remove the pump, and clean any debris or mineral buildup from the pump impeller and filter. Clogs are a common cause of reduced flow. 4. Check Tubing: Ensure the tubing from the pump to the fountain outlet is not kinked or obstructed.

1. Check Power Connection: Verify that the LED light's power connection is properly inserted and secure. 2. Inspect Wiring: Look for any visible damage to the LED light's wiring. 3. Moisture: If removable, ensure the LED unit is dry and free from moisture ingress if it's meant to be sealed. If damaged, contact customer support as they might not be user-replaceable.

1. Change Water: Completely drain the old water, clean the fountain interior, and refill with fresh water. 2. Clean Fountain: Algae or mineral buildup can cause cloudiness and odor. Thoroughly clean the reservoir and all water-contacting surfaces. 3. Consider Algaecide: For outdoor fountains, a small amount of non-toxic fountain algaecide can help prevent future growth, following product instructions carefully.

1. Check for Leaks: Inspect the fountain body and all connections for any cracks or loose fittings that might be causing water to escape. Pay close attention to the tubing. 2. Splashing: Ensure the fountain is on a level surface and that water isn't splashing excessively outside the basin. Adjust the water flow if possible, or reposition the fountain.