Personalised Age Crest Pint Glass - Silver
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Product Information
Full details
The Personalised Age Crest Pint Glass in Silver is designed for individuals celebrating special occasions, particularly 18th birthdays, offering a unique and memorable keepsake. Its key benefit is the ability to be customised with a name, date, age, and message, transforming it into a highly personal gift. A caveat to note is the strict 24-hour window for submitting personalisation details after purchase, after which the order cannot be changed or cancelled. This glass features a traditional 'crest and shield' design and comes presented in a silver folding gift box.
All features
| Colour | Silver |
|---|---|
| Brand | Rackhams |
Extended Product Information
FAQs
Can this glass be personalised for ages other than 18?
Yes, while it is highlighted as a great gift for an 18th birthday, the glass can be personalised for any age or occasion by entering the relevant date and age.
What are the exact dimensions of the glass?
The glass measures approximately 8.9 cm in width and 15 cm in height.
How long does production and dispatch take after submitting personalisation?
Once your personalisation details are submitted, the order will automatically enter production and be dispatched within 3 working days.
Can I use special characters or accents in the personalised text?
No, special symbols or accents cannot be used during the personalisation process. Please use standard alphanumeric characters only.
What happens if I miss the 24-hour personalisation deadline?
If personalisation details are not submitted within 24 hours of receiving the email, the order may be cancelled.
Is the gift box included with the glass?
Yes, the item comes presented in a silver folding gift box, ready for gifting.
Can the order be cancelled or changed after I submit my personalisation details?
No, once personalisation details are submitted, the order cannot be cancelled or amended as it automatically enters production.
Troubleshooting
Email with personalisation link not received
Check your spam or junk mail folder. If still not found, contact customer support with your order number.
Order cancellation due to missed personalisation deadline
Ensure personalisation details are submitted within the 24-hour window specified in the email. Once submitted, the order cannot be cancelled.
Incorrect details submitted for personalisation
Unfortunately, once submitted, personalisation details cannot be amended. Please double-check all information before final submission.
Pros and Cons
Pros
- Highly personalisable for unique gift-giving.
- Features a classic and appealing crest design.
- Comes in attractive gift packaging.
- Suitable for various special occasions, with a focus on 18th birthdays.
- Durable glass construction.
Cons
- Strict 24-hour deadline for personalisation details.
- Personalisation cannot be amended or cancelled once submitted.
- Cannot use special symbols or accents in personalisation.
- Requires timely action from the customer post-purchase.
Setup, Compatibility & Care
Personalisation Process:
- After placing your order, you will receive an email containing a link to a personalisation form.
- Submit your desired name, date, age, and message through this link within 24 hours of receiving the email.
- Please ensure all details are accurate before submission, as changes cannot be made afterward.
Compatibility:
- This glass is designed for beverages.
Care Instructions:
- Hand wash recommended to preserve the personalisation and the integrity of the glass.
- Avoid using abrasive cleaners or scouring pads.
- Not suitable for microwave or dishwasher use unless explicitly stated otherwise on product packaging.