EPOS IMPACT D30 USB ML Headset - Black
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Product Information
Full details
The EPOS IMPACT D30 USB ML Headset is designed for professionals needing clear communication on PC/softphones. It offers premium audio, a long wireless range, and up to 12 hours of talk time, enhancing productivity in dynamic office environments. However, it's exclusively compatible with PC/softphones via USB-A, so it won't work with other devices directly.
All features
| Colour | Black |
|---|---|
| Series | IMPACT D |
| Model Part Number | 100008578 |
| Brand | EPOS |
Extended Product Information
FAQs
How do I pair the headset?
The headset should automatically pair with the base station. If not, refer to the user manual for pairing instructions, which typically involve holding a button on the base and the headset.
How long does the battery last?
The headset offers up to 12 hours of talk time on a single charge.
How long does it take to charge?
A full charge takes approximately 1 hour.
Can I use this headset with my mobile phone?
No, this headset connects to your PC/softphone only via USB-A.
What is the wireless range?
The wireless DECT range is up to 55 meters (180 feet).
How do I mute the microphone?
The headset has a mute function, usually activated by pressing a button on the headset itself or via your softphone.
What is the warranty period?
The EPOS IMPACT D30 USB ML Headset comes with a 2-year warranty.
How do I clean the headset?
Use a soft, dry cloth to clean the headset. Avoid using water or other cleaning agents.
Troubleshooting
Headset not connecting to the PC/softphone.
Ensure the USB-A cable is securely connected to both the base station and the PC. Restart both the headset and the PC. Check the softphone settings to ensure the headset is selected as the audio device.
Poor audio quality.
Make sure the microphone is not blocked. Adjust the volume levels on both the headset and the PC. Check the network connection if using a softphone and the call quality is poor.
Headset not charging.
Ensure the headset is correctly placed on the charging base. Try a different USB port or power outlet. Clean the charging contacts on both the headset and the base.
Pros and Cons
Pros
- Excellent audio quality with EPOS Voice technology.
- Effective noise-cancelling microphone.
- Long wireless range for mobility.
- Extended talk time for all-day use.
- Easy to set up and use.
- Comfortable binaural design.
Cons
- Limited to PC/softphone connectivity only.
- May not be compatible with all softphones.
- Requires a USB-A port.
- Binaural design may not suit all users.
- Specific to a single connection type.
Setup, Compatibility & Care
Setup
- Connect the base station to your PC/softphone via the provided USB-A cable.
- Power on the headset.
- The headset should automatically pair with the base station. If not, consult the user manual for pairing instructions.
Compatibility
- Designed for use with PC/softphones.
- Compatible with most major Unified Communication (UC) platforms.
- Ensure your PC has a USB-A port.
Care
- Clean the headset with a soft, dry cloth.
- Avoid using harsh chemicals or abrasive cleaners.
- Store the headset in a safe place when not in use.
- Charge the headset regularly to maintain battery health.