SILVERLABEL Qi Wireless Charging Pad - Black

No, the charging pad typically requires a separate compatible USB power adapter (sold separately) to function. Please use a high-quality adapter for optimal performance.

The charging pad supports up to 15W fast wireless charging for compatible devices. Actual speed may vary based on the device's capabilities and the power adapter used.

Most standard-thickness phone cases should not interfere with charging. However, very thick cases, cases with metal components, or magnetic attachments may need to be removed for efficient charging.

Your phone is compatible if it supports the Qi wireless charging standard. Most modern smartphones from major brands (Apple, Samsung, Google, etc.) released in the last few years include Qi compatibility.

Wipe the surface gently with a soft, dry or slightly damp cloth. Avoid using abrasive materials or strong cleaning agents.

Yes, the pad is designed for safe charging. However, it's always good practice to ensure adequate ventilation around the pad and device to prevent excessive heat buildup.

Ensure the charging pad is properly connected to a power source and the power adapter is functioning. Verify your device is Qi-compatible and placed correctly in the center of the pad. Remove any thick or metal phone cases that might interfere with charging.

Confirm you are using a compatible high-wattage power adapter (e.g., 18W or higher) and a quality USB cable. Check if your device supports the 15W charging speed; if not, it will charge at its maximum supported rate. Ensure the pad and device are not overheating.

Check for any obstructions or misalignments between the phone and the charging pad. Ensure the power source is stable and not experiencing fluctuations. Overheating can also cause charging to pause; allow the device and pad to cool down.