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Tapworks Water Softener - NSC11PRO

Tapworks Water Softener - NSC11PRO

The NSCPRO domestic water softener range has a high flow valve and is suitable for 15 mm and 22 mm...

Best current price£389.99from B&Q

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Product Information

Full details

This guide is for homeowners seeking to understand and effectively use the Tapworks Water Softener - NSC11PRO. It offers softened water throughout your home, benefiting your appliances and skin. Note that proper installation is crucial for optimal performance, and it's recommended to consult a professional plumber. This guide covers setup, usage, maintenance, and troubleshooting to help you make the most of your water softener.

All features

Model Part NumberNSC11PRO
BrandTapworks

Extended Product Information

FAQs

How often should I add salt?

Salt consumption varies based on water hardness and usage. As a general guideline, check the salt levels monthly and replenish as needed to keep the salt tank at least one-quarter full.

What kind of salt should I use?

Use water softener salt, specifically designed for this type of unit. These salts are available in various forms, such as pellets or crystals.

How often should the unit regenerate?

The regeneration frequency depends on your water hardness and water usage. The unit typically regenerates automatically based on these factors. Consult the user manual for specific settings.

How do I clean the unit?

Regular cleaning isn't typically required, but you can clean the brine tank if needed. Remove any sediment or debris that accumulates at the bottom.

What is the warranty period?

The Tapworks NSC11PRO comes with a 7-year guarantee.

Can I install the water softener myself?

While the EasyFit kit simplifies installation, professional installation by a qualified plumber is recommended to ensure optimal performance and adherence to local regulations.

What happens if I go on vacation?

If you're going to be away for an extended period, it's advisable to use the bypass valve to shut off the water softening process to conserve salt and prevent any potential issues.

Troubleshooting

Water softener is not softening water.

Check salt levels and replenish if necessary. Ensure the unit is properly connected and powered on. Inspect for any blockages or leaks.

Low water pressure.

Check for any blockages in the unit. Ensure the unit is installed correctly and that the bypass valve is not engaged. Examine the inlet and outlet for any debris.

Unusual noises coming from the unit.

Contact a qualified plumber to inspect the unit for any mechanical issues.

Pros and Cons

Pros

  • Softens water, reducing limescale buildup.
  • Extends the lifespan of appliances.
  • Improves the efficiency of water heaters.
  • Gentle on skin and hair.
  • Easy installation with the integrated by-pass kit.

Cons

  • Requires periodic salt replenishment.
  • Needs professional installation for best results.
  • May initially require adjustments to existing plumbing.
  • Takes up space in your home.
  • Requires regular maintenance to ensure optimal performance.

Setup, Compatibility & Care

  1. Installation: The NSC11PRO comes with an EasyFit All-in-One integrated by-pass kit to simplify installation. While designed for ease, it's recommended to have a qualified plumber perform the installation to ensure optimal performance and compliance with local regulations.
  2. Compatibility: This water softener is compatible with both 15mm and 22mm plumbing systems. It works with both direct and indirect plumbing setups.
  3. Care:
  • Salt Replenishment: Regularly check and replenish the salt levels in the softener. Use high-quality water softener salt.
  • Resin Cleaning: The resin bed should be cleaned periodically. Follow the manufacturer's instructions for the regeneration process.
  • Inspection: Inspect the softener for leaks or unusual noises regularly.
  • Bypass: In case of extended absence or maintenance, utilize the bypass valve to shut off the water softening process.

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