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The IMOU Protect Basic Annual Plan is designed for users who need reliable cloud storage and enhanced security features for a single IMOU camera. Its key benefit is providing 30-day continuous cloud recording and advanced AI detection for one year. A potential consideration is that this plan is for one camera only and requires an annual renewal.
| Model Part Number | 2.9.05.0110017 |
|---|---|
| Brand | Imou |
The IMOU Protect Basic plan is an annual subscription, providing services for one year from the activation date.
One IMOU Protect Basic plan covers only a single IMOU camera.
You can share your camera feed with up to 20 people using this plan.
The plan provides continuous cloud storage for the last 30 days.
While continuous cloud recording requires an internet connection, you can still download recordings from the camera's SD card remotely if the camera has an active internet connection for communication.
No, the IMOU Protect plan is linked to your existing IMOU account and managed through the IMOU app.
When the annual plan expires, cloud storage and enhanced features will cease for the linked camera. You will need to renew the subscription to continue these services.
Verify that the IMOU Protect Basic plan is active and correctly linked to the camera in the IMOU app. Ensure the camera has a stable internet connection. Check if the 30-day recording period has elapsed.
Ensure enhanced AI detection is enabled for the camera in the IMOU app settings. Update the camera's firmware and the IMOU app to the latest versions. Check that the camera's field of view is not obstructed.
Confirm you are within the limit of 20 shared users. Ensure the person you are sharing with has an IMOU account and that you are using the correct sharing method via the IMOU app.
Check that the camera has a stable internet connection. Ensure the SD card is properly inserted and functioning. Verify that remote download is enabled in the camera's settings within the IMOU app.
Setup: The IMOU Protect Basic plan is activated by linking it to a specific IMOU camera through the IMOU app. Typically, you will need to:
Compatibility: This plan is compatible with IMOU cameras that support IMOU Protect services. Check the IMOU app or product specifications for a list of compatible camera models. It is designed for use with a single camera.
Care: As this is a software-based service, there are no physical components to care for. Ensure your IMOU app is kept updated to the latest version for optimal performance and access to new features. Keep your account credentials secure.
