Heissner Black White Mocca Water Feature

Name: Heissner Black White Mocca Water Feature
Brand: Heissner
SKU: sdn3rh3a6e
Availability: InStock

Enhance your outdoor space with the Heissner Black White Mocca Water Feature. This self-contained ...

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Heissner Mocca Water Feature - Black/White - Polystone - H:65cm

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Product Information

Full details

This guide is designed for anyone looking to enhance their outdoor space with the Heissner Black White Mocca Water Feature. This self-contained water feature offers a modern aesthetic and the soothing sound of flowing water. However, it requires a power source and some basic setup. This guide provides all the information you need to set up, maintain, and enjoy your new water feature.

All features

Model Part Number	016810-09
Brand	Heissner

Extended Product Information

FAQs

How do I clean the water feature?

Use a soft cloth and mild detergent to clean the exterior. Regularly clean the pump to prevent clogging.

What kind of water should I use?

Use clean tap water. Avoid using saltwater or other corrosive liquids.

Can I leave the water feature running all the time?

Yes, it is designed for continuous use. Ensure the water level is maintained.

What if the pump stops working?

Check the power supply, ensure the pump is submerged, and clean it. If the pump is still faulty, contact customer service.

Is the water feature suitable for use in winter?

In freezing conditions, drain the water and store the feature indoors to prevent damage.

What is the warranty period?

The product comes with a 1-year guarantee.

Troubleshooting

The pump isn't working.

Check the power supply. Ensure the pump is fully submerged in water. Clean the pump and check for any blockages.

The water flow is weak.

Check the pump for blockages and clean it. Ensure the water level is sufficient.

The LED light isn't working.

Check the light connection and ensure it is properly connected. If the light is faulty, contact customer service.

Pros and Cons

Pros

Adds a modern aesthetic to outdoor spaces.
Easy to set up and operate as a self-contained unit.
Durable polystone construction.
Creates a relaxing atmosphere with the sound of flowing water.
Features energy-efficient LED lighting.

Cons

Requires a power outlet for the pump.
The pump cable length is limited to 5 meters.
May require occasional cleaning to maintain water flow.
The color and design may not suit all garden styles.

Setup, Compatibility & Care

Setup:

Unpack the water feature and all its components.
Place the feature on a level surface.
Fill the reservoir with water, ensuring the pump is fully submerged.
Connect the pump to a power outlet using the 5-meter cable.
Turn on the pump and enjoy the water flow.

Compatibility:

Ensure the water feature is placed on a stable and level surface to prevent tipping.
The feature requires a standard UK power outlet.

Care:

Regularly check and clean the pump to prevent clogging.
Clean the feature with a soft cloth and mild detergent to remove any algae or debris.
In freezing conditions, drain the water feature and store it indoors to prevent damage.