Monthly Houseplant Subscription - B&Q

The delivery frequency is flexible and can be chosen by you to suit your preferences. Options typically include monthly, bi-monthly, or quarterly deliveries.

No, not all plants are automatically pet-safe. However, the subscription service offers specific pet-safe plant options that you can select if you have cats or dogs.

Plants are supplied ready for planting, typically in their nursery soil. For repotting, use a good quality, well-draining potting mix suitable for houseplants. Specific soil needs will be detailed in the care instructions if they differ.

While the subscription aims to provide a diverse selection, specific plant choices may be limited. You can often select preferences like 'pet-safe' or 'low-light tolerant', and detailed care guides help you manage the plants you receive.

Delivery arrangements will depend on the courier service. Typically, they may leave the package in a safe place or leave a card to arrange redelivery. Check with the specific delivery partner or B&Q for detailed policies.

This can vary. Some decorative containers may include drainage, while others might not. If a container lacks drainage, it is recommended to either use it as a cachepot (placing the plant in its nursery pot inside) or ensure a drainage layer is created and water very carefully to prevent waterlogging.

You can typically manage your subscription, including cancellations, through your account on the B&Q website or by contacting their customer service directly. Check the terms and conditions for specific cancellation policies.

Contact B&Q customer service immediately with photographic evidence. They will advise on a replacement or resolution.

Review the provided care instructions. Check watering schedule, light exposure, and ensure the plant is not root-bound. Adjust care as needed.

Isolate the affected plant to prevent spread. Identify the pest and use an appropriate insecticidal soap or neem oil treatment, following product instructions carefully.

If the decorative container lacks drainage, either repot the plant into a container with drainage holes or create a drainage layer within the decorative pot using pebbles, and be extra cautious with watering to prevent root rot.

Contact the delivery service or B&Q customer support to track your package and arrange for redelivery or resolution.