BG Smart Extension Lead - 3 Gang
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Product Information
Full details
This BG Smart Extension Lead is ideal for homeowners seeking to integrate smart control into their existing electrical setup without a hub. It offers convenient control over up to three devices via touch, voice, or the BG Home App, allowing for scheduling and automation. A key benefit is its Master/Sub Device functionality that prevents Wi-Fi network overload. However, users should be aware that it relies on a stable home Wi-Fi connection to function.
All features
| Model Part Number | EHC31 |
|---|---|
| Brand | BG |
Extended Product Information
FAQs
Do I need a separate hub for this smart extension lead?
No, this smart extension lead connects directly to your home Wi-Fi network, eliminating the need for an additional hub.
What type of Wi-Fi network is required?
The extension lead requires a 2.4GHz Wi-Fi network for operation.
Can I control the sockets remotely when I'm not at home?
Yes, as long as the extension lead is connected to your home Wi-Fi and your mobile device has an internet connection, you can control it remotely via the BG Home App.
How do I share control with other members of my household?
You can share access to the extension lead through the BG Home App. Look for sharing or multi-user options within the app's settings.
What is the maximum power rating for this extension lead?
Please refer to the product's packaging or the full technical specifications for the exact maximum power rating to avoid overloading.
Can I use this extension lead outdoors?
No, this product is designed for indoor use only. It is not weatherproof.
What is the warranty period?
The BG Smart Extension Lead comes with a 3-year guarantee.
Troubleshooting
Extension lead not connecting to Wi-Fi
Ensure your Wi-Fi network is 2.4GHz. Check your Wi-Fi password is entered correctly. Move the extension lead closer to your Wi-Fi router during setup. Restart your router and the extension lead.
Voice commands not working
Verify the extension lead is still connected to Wi-Fi and linked in the BG Home App. Ensure your voice assistant is properly set up and connected to the internet. Check that the device names in the app match what you are saying.
App cannot find the extension lead
Make sure Bluetooth and Location Services are enabled on your mobile device during setup. Ensure the extension lead is powered on and in pairing mode (refer to app instructions for re-pairing).
Individual sockets not responding
Check the connection within the BG Home App. Try manually toggling the socket on/off via the app or the physical button. Power cycle the extension lead by unplugging it for 10 seconds and plugging it back in.
Pros and Cons
Pros
- Offers independent control for each of the three sockets.
- Integrates with major voice assistants (Alexa, Google Assistant, Siri Shortcuts).
- Easy setup via the BG Home App with no external hub needed.
- Master/Sub device functionality helps manage Wi-Fi network stability.
- Includes a space-saving wall-mount design.
Cons
- Requires a stable 2.4GHz Wi-Fi network to operate.
- Control is dependent on the BG Home App or compatible smart home ecosystem.
- Maximum of 3 sockets available.
- No specific mention of energy monitoring features.
Setup, Compatibility & Care
Setup:
- Download the BG Home App from your device's app store.
- Plug the smart extension lead into a power outlet.
- Follow the in-app instructions to connect the extension lead to your home Wi-Fi network (requires a 2.4GHz network).
- Add your desired devices to the extension lead sockets.
Compatibility:
- Voice Assistants: Amazon Alexa, Google Home, Siri Shortcuts.
- App: BG Home App (iOS and Android).
- Wi-Fi: Operates on a 2.4GHz Wi-Fi network.
Care:
- Wipe clean with a dry or slightly damp cloth. Do not use abrasive cleaners or solvents.
- Ensure the extension lead is not overloaded beyond its specified power rating.
- Keep away from water and moisture.