Yale Smart Keypad 2 - Fingerprint, Black

You can register up to 10 fingerprints on the Yale Smart Keypad 2 - Fingerprint.

The keypad uses alkaline batteries. Please refer to the user manual for the correct battery type and installation instructions.

Yes, you can use the keypad to unlock your door with a fingerprint or entry code without the app. However, you will need the app for initial setup, remote access, and to receive activity alerts.

You can reset your entry code through the Yale Home app. You'll need to have access to the app to make the change.

The keypad is designed to withstand typical outdoor conditions. Avoid prolonged exposure to extreme weather.

The keypad is battery-powered, so it will continue to function during a power outage. The smart lock it is connected to will also have battery backup.

You can find the serial number on the back of the keypad or in the Yale Home app under the device settings.

Check the battery level and replace if necessary. Ensure the keypad is correctly mounted and properly connected to the smart lock.

Ensure your finger is clean and dry. Try registering the fingerprint again, making sure to capture all areas of your finger.

Make sure your smartphone has a stable internet connection and that the Yale Connect Wi-Fi Bridge is connected to your Wi-Fi network. Restart the keypad and the app.

Verify that the one-touch locking feature is enabled in the Yale Home app settings.