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Rock Palma Suitcase - Red

Rock Palma Suitcase - Red

Rock Palma embodies the quiet luxury trend, is a celebration of elegance and minimalism, and is as...

Best current price£74.99from Jacamo UK

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Product Information

Full details

This guide helps users of the Rock Palma Suitcase - Red (adult, unisex) get the most out of their luggage. Designed for travelers seeking both style and functionality, the Palma offers a blend of elegance and practicality. Note that while the expandable feature adds capacity, it's essential to adhere to airline size restrictions when fully expanded.

All features

Age Groupadult
ColourRed
GenderUnisex
MaterialPolyester
Model Part NumberTR-0284-BRG-M
BrandRock

Extended Product Information

FAQs

How do I set the TSA combination lock?

Refer to the instructions that came with your suitcase. Typically, you set the combination while the lock is open, then close and scramble the dials.

What is the warranty on the Rock Palma suitcase?

All Rock products come with a 15-year manufacturer’s warranty against manufacturing defects arising from faulty workmanship or materials.

What are the dimensions and weight of the Medium size?

The Medium size is 68 x 43.5 x 26/30cm, 3.7kg, 65/75 (when using expander option) litre capacity.

Can I nest the suitcases inside each other?

Yes, all three sizes can be nested inside one another for storage.

What material is the suitcase made of?

The suitcase is made of Polyester.

Where can I find replacement parts?

Contact Rock customer service for assistance with replacement parts.

Troubleshooting

TSA lock won't open.

Double-check your combination. If you've forgotten it, contact Rock customer support for assistance.

Wheels are not rolling smoothly.

Check for debris (hair, threads) that may have accumulated around the wheels. Clean as needed.

Handle won't extend.

Ensure the button is fully pressed and the handle is not obstructed. Contact customer service.

Pros and Cons

Pros

  • Elegant and minimalist design.
  • Expandable feature adds valuable packing capacity.
  • TSA lock for added security.
  • Effortless maneuverability with 8 wheels.
  • Backed by a 15-year warranty.

Cons

  • Expansion feature not available on the smallest size.
  • Requires adherence to airline size restrictions when expanded.
  • May be susceptible to scratches, depending on use and handling.
  • Limited color options.

Setup, Compatibility & Care

  • Setup: Set your TSA combination lock. Instructions are usually included with the suitcase or can be found on the Rock website. Ensure the handle extends and retracts smoothly.
  • Compatibility: This suitcase is designed for air travel, compatible with most airline size restrictions (always check with your specific airline for their current guidelines).
  • Care: Clean the suitcase with a damp cloth. Avoid harsh chemicals. Protect from extreme temperatures. Store in a dry place when not in use.

Price History

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