Surestop I-watercontrol - 15mm Valve and Remote Controller

The next generation water controller: Control your water any time, any place, any where using Inte...

Best current price£170.53from City Plumbing GB

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City Plumbing GBSurestop I-Watercontrol 15Mm Valve And Remote Controller
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£170.53
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B&QB&Q - Surestop I-Watercontrol 15mm Valve And Remote Controller
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£221.69
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Product Information

Full details

This guide is for homeowners seeking to remotely manage their water supply using the Surestop I-watercontrol system. The I-watercontrol offers the ability to control your water from anywhere via a web portal or mobile device, providing convenience and potential peace of mind. Note that the system requires the Surestop Hub for full functionality.

All features

SeriesI-watercontrol
BrandSurestop

Extended Product Information

FAQs

What size pipework is the I-watercontrol compatible with?

The I-watercontrol is compatible with 15mm pipework.

Do I need the Surestop Hub?

Yes, the Surestop Hub is required to enable internet and mobile device control.

How do I reset the I-watercontrol?

Consult the manufacturer's instructions for resetting the I-watercontrol. This often involves a physical button press on the device.

What if my internet goes down?

The remote control features will be unavailable. The valve will maintain its current state (open or closed).

Can I control the valve manually?

Yes, the valve can be manually operated, even without the Hub or internet connectivity. Refer to the product documentation for manual operation procedures.

Is there a battery backup?

Check the product specifications for battery backup information. Refer to the manufacturer's documentation.

Where can I find the serial number?

The serial number is typically located on the device itself or on the packaging. Please refer to the product documentation.

Troubleshooting

Valve not responding to remote commands.

Check the internet connection for both the Hub and the I-watercontrol. Restart the Hub and ensure the valve is properly connected.

Unable to connect the I-watercontrol to the Hub.

Ensure the valve is within range of the Hub. Check the Hub's connectivity and consult the manufacturer's instructions for pairing.

App or web portal not displaying the valve status correctly.

Check the app or web portal for any error messages. Refresh the page or app, and ensure your account is logged in correctly. Check the Hub's status.

Pros and Cons

Pros

  • Remote water control provides peace of mind, especially when away from home.
  • Mobile app control offers convenient management.
  • Easy to install with existing Surestop Hub.
  • Web portal provides additional accessibility.

Cons

  • Requires a Surestop Hub, adding to the initial cost.
  • Dependent on a reliable internet connection.
  • Limited to 15mm valve size.

Setup, Compatibility & Care

  1. Installation: Connect the I-watercontrol valve to your 15mm pipework, following the manufacturer's instructions. Ensure the valve is securely installed.
  2. Hub Connection: Pair the I-watercontrol with your Surestop Hub following the instructions provided with the Hub. This typically involves connecting the valve to the Hub through the app or web portal.
  3. App/Web Portal Setup: Download the Surestop app or access the web portal. Follow the on-screen prompts to connect your I-watercontrol to your account.
  4. Compatibility: This product is compatible with the Surestop Hub. Ensure you have the latest firmware updates for both the valve and the Hub for optimal performance.
  5. Care: Regularly check the valve for any signs of leaks or damage. Keep the Hub and valve free of dust and moisture. Ensure the internet connection is stable for remote operation.

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