eufyCam C37 - PTZ, 2K, solar panel, spotlight

360° Al Tracking with Pan and Tilt: Deliver 360° property coverage and eliminate blind spots with ...

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AmazonEufy Security White Eufycam C37, 2K Solar Security Camera Outdoor Wireless
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Eufylife UKeufy - Security Camera - 2K Resolution - AI Tracking - Solar Panel Powered
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Product Information

Full details

The eufyCam C37 is designed for homeowners seeking comprehensive 360° security coverage with advanced AI detection and no monthly fees. Its key benefit is providing crystal-clear 2K color night vision and intelligent tracking to keep subjects centered, ensuring no blind spots. A potential caveat is the need for a microSD card for local storage, which is sold separately.

All features

Brandeufy

Extended Product Information

FAQs

Do I need a subscription for this camera?

No, the eufyCam C37 offers zero monthly fees. All recordings are stored locally on a microSD card (sold separately).

What is the maximum storage capacity for the microSD card?

The camera supports local storage on a microSD card up to 256GB.

How do I ensure continuous power from the solar panels?

Position the detachable solar panels in an area with direct, unobstructed sunlight for at least 6-8 hours per day. Keep the panels clean.

Can I view live footage remotely?

Yes, you can view live footage remotely through the eufy Security app, provided the camera is connected to your Wi-Fi network and the app is updated.

What resolution is the video recorded in?

The camera records in 2K resolution, offering a higher level of detail compared to standard 1080p.

How does the 360° Al Tracking work?

The camera can pan and tilt to follow moving subjects, keeping them centered in the frame using AI to identify and track people, vehicles, or pets.

What should I do if the camera's night vision is not clear?

Ensure the lens is clean and free from obstructions. The built-in spotlight activates in low light to provide color night vision; check if it's enabled in the app settings.

Troubleshooting

Camera not connecting to Wi-Fi

Ensure your Wi-Fi network is 2.4GHz. Restart your router and the camera. Verify Wi-Fi password and signal strength. Check the eufy App for connection status.

Solar panels not charging the camera

Confirm solar panels are clean and receiving direct sunlight. Ensure panels are securely connected to the camera. Check the eufy App for charging status and error messages.

No recordings saved

Verify that a compatible microSD card is inserted correctly and has sufficient free space. Ensure the card is formatted via the eufy App. Check recording settings in the app.

AI detection is not accurate

Ensure the camera lens and detection zones are clear. Update the camera firmware and eufy App. Adjust AI detection sensitivity settings in the app. Verify that the camera is tracking the intended subjects.

Camera is offline

Check your Wi-Fi connection. Ensure the camera has power and is within Wi-Fi range. Reboot the camera and your router.

Pros and Cons

Pros

  • Comprehensive 360-degree coverage with auto-tracking.
  • 2K color night vision provides clear details in low light.
  • Solar panels offer continuous, maintenance-free charging.
  • AI detection reduces false alerts by identifying specific subjects.
  • No monthly subscription fees for basic functionality.
  • Secure local storage keeps data private.

Cons

  • Requires a separate microSD card for recording.
  • Initial setup may require app update to the latest version (6.0.10+).
  • Solar panel placement needs careful consideration for optimal charging.
  • AI detection accuracy can vary in complex environments.
  • Only local storage is available, which might be a limitation for remote access needs without further setup.
  • The spotlight can be bright and may attract attention.

Setup, Compatibility & Care

Setup:

  1. Ensure your eufy App is updated to version 6.0.10 or newer.
  2. Install a microSD card (sold separately) into the designated slot.
  3. Position the detachable solar panels in an area that receives direct sunlight for most of the day.
  4. Mount the camera following the provided instructions, ensuring optimal viewing angles.
  5. Connect the camera to your Wi-Fi network via the eufy App.

Compatibility:

  • Requires Wi-Fi connection.
  • Compatible with microSD cards up to 256GB.
  • Requires the eufy Security app (iOS and Android).

Care:

  • Clean the camera lens and solar panels periodically with a soft, dry cloth.
  • For deeper cleaning, use a slightly damp cloth and avoid abrasive materials. Ensure the device is powered off before cleaning.

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