HIKMICRO PocketE Thermal Camera - 96x96px

SuperIR is a HIKMICRO technology that enhances the native thermal resolution (96x96 pixels for PocketE) to a higher effective resolution (240x240 pixels) by combining multiple images. This provides a more detailed and clearer thermal picture.

Images can be transferred wirelessly using the HIKMICRO Viewer App via Wi-Fi. Alternatively, if the device supports it, images can be accessed via a USB connection to a computer.

Fusion mode blends thermal and visual images into a single picture, while Picture-in-Picture (PIP) overlays a smaller thermal image onto a larger visual image. Both help in correlating thermal data with the physical appearance of the object.

Yes, the HIKMICRO PocketE can record video, storing up to 20 hours of footage.

Please refer to the product documentation or HIKMICRO's official website for the most current warranty information, as it can vary by region.

The PocketE has a temperature range of -20°C to 350°C. For applications exceeding 350°C, a different model with a higher temperature range, such as the HM-TP22-7QF/W-M20, may be more suitable.

The PocketE is designed for minimal calibration needs for typical use. For critical applications requiring absolute accuracy, refer to the user manual or contact HIKMICRO for professional calibration services if needed.

Ensure the battery is charged. Connect the charger and verify the charging indicator. If the issue persists, contact support.

Ensure the lens is clean. Adjust the emissivity setting if measuring specific materials. Try different image modes (e.g., Fusion, PIP) to enhance contrast. Ensure SuperIR is enabled if needed.

Verify that the camera and your Wi-Fi network are functioning correctly. Ensure you are within range of the Wi-Fi router. Restart both the camera and the router. Check network security settings.

Confirm the correct emissivity value is set for the target material. Ensure the ambient temperature is within the device's operating range. Check if the target surface is clear of obstructions that might affect readings.

Clean the touchscreen with a soft cloth. Restart the device by holding the power button. If the problem continues, perform a factory reset via the settings menu (if available) or contact support.