Setup, Compatibility & Care
To begin using the iXpand Base, download the iXpand Base app from the Apple App Store. Connect the base to a power outlet using the provided power adapter. Connect your iPhone to the base using your standard Lightning cable. Upon the first connection, the app will guide you through the setup, including granting the necessary permissions to access your photos and contacts.
To care for your device, keep the surface free of dust and avoid placing heavy objects on top of the base. Ensure the ventilation area remains clear to prevent overheating during longer backup sessions. If the base needs cleaning, wipe it gently with a dry or slightly damp microfiber cloth.