HP Savi 8420 DECT Headset - Black

This HP Poly Savi 8420 Office Stereo DECT headset is designed for professional use. It features a ...

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OnBuy.comPoly Savi 8420-M Office Binaural Dect Wireless Headset Active Noise Reduction 197497838688
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Office StationeryHP Poly Savi W8420-M Wireless Headset 35901J
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eBayPOLY Savi 8420 Office Stereo Microsoft Teams Certified DECT 1880-1900 MHz
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Product Information

Full details

The HP Poly Savi 8420 Office Stereo DECT headset is designed for professionals seeking clear, reliable audio and extended wireless freedom in a busy office environment. Its key benefit is a high-quality, noise-canceling microphone paired with DECT wireless technology for excellent call clarity and range. A potential caveat is its focus on office use, which may limit its applicability for highly mobile or casual users. This headset offers binaural sound, multi-device connectivity, and a comfortable head-band design.

All features

ColourBlack
SeriesSavi
Model Part Number8420
BrandHP

Extended Product Information

FAQs

What is the wireless range of the Savi 8420?

The headset offers a wireless range of up to 180 meters (590 ft) in open spaces and typically around 55 meters (180 ft) within a standard office building.

Can I connect the headset to multiple devices simultaneously?

Yes, the Savi 8420 supports multi-device connectivity, allowing you to connect to your computer, desk phone, and mobile phone. You can manage calls across these devices through the base station.

How long does the battery last?

The headset provides up to 13 hours of talk time on a single full charge, with a standby time of up to 50 hours.

Is the noise-canceling microphone effective in noisy environments?

Yes, the headset features active noise canceling on the microphone, designed to significantly reduce background noise and ensure your voice is heard clearly.

What is the charging time for the battery?

A full battery charge takes approximately 3 hours.

Does the headset support Bluetooth?

Yes, the headset features Bluetooth 5.2, enabling connectivity with Bluetooth-enabled devices such as mobile phones and computers.

What is the impedance and driver size?

The headset has an impedance of 32 Ω and a driver unit size of 3.2 cm.

Can I conference multiple headsets together?

Yes, you can conference up to four Savi headsets together with the base for team collaboration or training purposes.

Troubleshooting

Headset not connecting to base

Ensure the headset is properly seated on the charging contacts of the base. Try restarting both the headset and the base station. Re-pair the headset to the base following the setup instructions.

No audio during calls

Verify that the headset is selected as the audio output/input device on your computer or desk phone. Check that the headset is not muted and the volume is turned up. Ensure the headset is within wireless range of the base.

Poor sound quality or static

Move closer to the base station to ensure you are within optimal wireless range. Check for potential sources of interference, such as microwaves or other wireless devices operating on similar frequencies. Restart the base and headset.

Microphone not working

Confirm that the microphone boom is positioned correctly near your mouth. Check if the microphone is muted via the headset controls or softphone application. Restart the headset.

Battery not charging

Ensure the charging contacts on the headset and base station are clean and free of debris. Verify the base station is powered on and connected to a working power outlet. Allow sufficient time for charging (approx. 3 hours for a full charge).

Pros and Cons

Pros

  • Exceptional call clarity due to noise-canceling microphone.
  • Long wireless range (up to 180m) allows for greater freedom of movement.
  • Supports multiple devices (PC, desk phone, mobile) for versatile communication.
  • Comfortable for all-day wear with a secure head-band design.
  • Long battery life provides ample talk time for busy schedules.

Cons

  • Primarily designed for office environments, may be overkill for simple home use.
  • DECT technology, while offering range, might require specific licensing or considerations in some regions.
  • Bluetooth version 5.2, while current, may not support the very latest advanced Bluetooth codecs.
  • Requires a base station, adding to desk footprint.

Setup, Compatibility & Care

Setup:

  1. Connect the base station to your power source and your chosen device(s) (computer via USB, desk phone via EHS or handset lifter connection).
  2. Ensure the headset is charged by placing it on the base station.
  3. Follow the on-screen prompts or included quick start guide to pair the headset with the base.
  4. Configure your computer or desk phone to use the headset as the audio device.

Compatibility:

  • Operating Systems: Supports Windows and Mac operating systems.
  • Connectivity: Connects via DECT to the included base station. Bluetooth 5.2 allows connection to mobile devices and computers.
  • Desk Phones: Compatible with most desk phones, often requiring an EHS cable or specific handset lifter configuration (check Poly's compatibility guides).

Care:

  • Cleaning: Wipe the headset and base station with a soft, dry or slightly damp cloth. Avoid harsh chemicals or abrasive materials.
  • Earcups: Gently clean the earcups with a mild, non-alcoholic cleaning solution and a soft cloth. Ensure they are fully dry before use.
  • Battery: The built-in Lithium Polymer battery is designed for longevity. Avoid extreme temperatures during charging and storage.
  • Storage: Store the headset on its base station when not in use to ensure it remains charged and protected. Keep away from direct sunlight and excessive moisture.

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