Ninja Foodi 3-in-1 Toaster, Grill & Panini Press - Gold

No, metal utensils can damage the non-stick coating of the interior surfaces. Use silicone or wooden tools instead.

Yes, the Panini Press and Bake Tray are dishwasher safe, though hand washing is recommended to prolong the life of the non-stick coating.

Simply use the handle to flip the unit from its vertical toaster orientation to the horizontal flat position to activate the grill/bake sensors.

The toaster is safe to use under cabinets in its vertical mode, but ensure you have enough overhead clearance when flipping it into the horizontal position.

The Defrost setting gently thaws frozen items before applying a standard toast cycle to ensure they are warmed through without burning the exterior.

Ensure the crumb tray is pushed all the way in and that the bread is centered in the slots.

Check for food debris or crumbs on the heating elements or inside the crumb tray and clean thoroughly.

Ensure there is no debris blocking the hinge mechanism and that the unit is not currently in a heat cycle.