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This guide is for users of the Master Lock Select Access SMART Bluetooth Key Box who want a secure and convenient way to share key access. The key benefit is the ability to grant access remotely and monitor usage through a smartphone app. One caveat is the reliance on a Bluetooth connection or the backup keypad for access, so be sure the battery is charged. This guide provides step-by-step instructions, troubleshooting tips, and FAQs to help you get the most out of your key box.
| Model Part Number | 5441EURD |
|---|---|
| Brand | Master Lock |
You can change the access code via the Master Lock Vault eLocks App. Go to the settings for your key box and follow the prompts.
You can still access the key box using the backup keypad. Also, log into your Master Lock account from another device to manage access and change the primary access code.
Yes, you can grant permanent access to individuals through the app. You can also easily revoke access at any time.
Battery life varies based on usage, but under normal conditions, the CR123A battery can last up to 2 years.
The Master Lock Select Access SMART Bluetooth Key Box comes with a limited 2-year warranty.
The key box is weather-resistant, which means it can withstand rain and other environmental conditions. However, it is not fully waterproof; avoid submerging it in water.
Open the Master Lock Vault eLocks App, select your key box, and add a user. You can grant either temporary or permanent access and specify the access schedule.
Yes, the Master Lock Vault eLocks App logs all access attempts. You can see who accessed the box and when.
Ensure Bluetooth is enabled on your smartphone, and the key box is within range. Check the battery level. If the issue persists, try using the backup keypad and then contact support.
Make sure the key box is powered on, and the app has Bluetooth permissions enabled. Restart the app and your smartphone. If the problem continues, delete the key box from the app and re-pair it.
Ensure the keypad is not locked (if applicable). Enter the correct code and confirm the battery level. Check for any physical damage to the keypad. Try resetting the device.
Replace the CR123A battery immediately. Ensure the new battery is inserted correctly.
