SureFlap Microchip Cat Flap Connect

Name: SureFlap Microchip Cat Flap Connect
Brand: SureFlap
SKU: qlscpdmqrd
Availability: InStock

The SureFlap Microchip Cat Flap Connect enables you to stay connected to your cat from anywhere. T...

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Sure Petcare Hub, Compatible with SureFlap Microchip Pet Door Connect, SureFlap Microchip Cat Flap Connect, SureFeed Microchip Pet Feeder Connect, Felaqua Connect, Mobile App, iOS, Android, White

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Pets at HomeSureFlap Microchip Cat Flap Connect & Hub Bundle - White - Small/Medium Cats

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Product Information

Full details

This guide is for cat owners looking to provide their feline friends with freedom while keeping unwanted guests out. The SureFlap Microchip Cat Flap Connect offers advanced control and monitoring of your cat's comings and goings, all accessible through a smartphone app. Keep in mind that the hub, which connects the cat flap to your home network, is required to access the app's features.

All features

Brand	SureFlap

Extended Product Information

FAQs

What is the range of the Hub?

The range of the Hub depends on your home environment and the location of the cat flap, but it is typically sufficient for most houses.

Can I use the cat flap with multiple cats?

Yes, the cat flap can store up to 32 pet microchip IDs.

What if my cat doesn't have a microchip?

You can use SureFlap RFID Collar Tags (sold separately) as an alternative.

How do I reset the cat flap?

Refer to the product manual for instructions on resetting the cat flap to factory settings.

Can I control the cat flap from multiple devices?

Yes, you can share access to the Sure Petcare app with friends and family.

What are the dimensions of the cat flap?

Flap opening: 142mm (w) x 120mm (h). Exterior frame: 210mm (w) x 210mm (h). Door/wall mounting: 165mm (w) x 171mm (h).

What is the warranty period?

Please check the product documentation or contact the manufacturer for specific warranty details.

Troubleshooting

Cat flap doesn't recognize my cat's microchip.

Ensure the microchip is registered correctly. Check the cat flap's batteries and try re-scanning the microchip. Make sure your cat is close enough to the sensor when trying to enter.

App is not connecting to the cat flap.

Check your home Wi-Fi and ensure the Hub is online. Make sure the cat flap is within range of the Hub. Restart the Hub and cat flap.

Cat is not using the cat flap.

Encourage your cat to use the flap by initially leaving it unlocked. Use treats and positive reinforcement.

The cat flap is not locking or unlocking at the scheduled times.

Ensure the correct curfew times are set in the app. Check the Wi-Fi connection and the batteries in the cat flap and hub.

Pros and Cons

Pros

Prevents unwanted animals from entering your home.
Allows you to monitor your cat's activity.
Offers remote control and scheduling options.
Compatible with all common microchip types.
Easy to set exit permissions for each cat.

Cons

Requires the Hub for app functionality.
Needs 4 x AA batteries (not included).
May require an adaptor for glass installations.
Can be affected by weak Wi-Fi signal.

Setup, Compatibility & Care

Installation: The cat flap can be installed in doors, windows, and walls. Follow the included instructions for your specific installation type. Note that a Cat Flap Mounting Adaptor is required for glass installations.
Hub Setup: Connect the Hub to your home network and plug it into a power outlet. Follow the Sure Petcare app instructions to connect the cat flap to the Hub.
Microchip Programming: Register your cat's microchip using the buttons on the cat flap or through the app.
Battery Replacement: The cat flap requires 4 x AA batteries (not included). The typical battery life is around 6 months.
Cleaning: Clean the cat flap regularly with a damp cloth. Avoid using harsh chemicals.