RotoSpa DuraSpa S380 Hot Tub - Light Grey Panel - 5 to 6 Person

Enjoy a luxurious spa experience with this RotoSpa DuraSpa S380 Hot Tub. With spacious seating and...

Best current price£6,999.00from Homebase

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HomebaseRotospa Duraspa S380 Light Grey Panel 5 To 6 Person Hot Tub
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£6,999.00
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wilkoRotoSpa DuraSpa S380 5-6 Person Hot Tub Light Grey
Free delivery in 1–3 days
£6,999.00
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Product Information

Full details

The RotoSpa DuraSpa S380 is a 5 to 6-person hot tub designed for hassle-free luxury and relaxation in your outdoor space. Its key benefit is the easy plug-and-play setup with a standard 13A socket, offering invigorating hydrotherapy with 38 jets and efficient heating. A potential caveat is that while it's easy to set up, achieving optimal efficiency and precise temperature control might benefit from an optional heat pump upgrade. This hot tub provides a comfortable social space, robust construction, and smart insulation for reduced running costs.

All features

Model Part NumberDuraSpa S380
BrandRotospa

Extended Product Information

FAQs

How long does it take to heat the water?

Heating time depends on the ambient temperature and the starting water temperature. It can typically take several hours for the initial heat-up from cold. Using the smart insulation helps maintain the temperature once reached.

Can I use this hot tub in winter?

Yes, the DuraSpa S380 is designed for year-round use with its 2kW heater and smart insulation. For enhanced efficiency and precise control in very cold climates, consider the optional RotoSpa heat pump.

What type of electrical connection is required?

It requires a standard 13A outdoor socket. This socket must be RCD protected and suitable for outdoor use to ensure safety.

How often should I change the water?

It is generally recommended to drain and refill the hot tub every 3-4 months, depending on usage frequency and water maintenance. Regular cleaning of the filter is essential between full water changes.

What is the warranty on this hot tub?

The RotoSpa DuraSpa S380 is backed by RotoSpa's lifetime guarantee on the shell, providing long-term assurance of its robust construction.

How many people can comfortably use the hot tub at once?

The DuraSpa S380 is designed to seat five to six people comfortably, making it suitable for families or small groups.

Do I need a professional to install this hot tub?

No, the DuraSpa S380 is a plug-and-play model and does not require professional installation. It is designed to simply plug into a standard 13A socket.

Troubleshooting

Hot tub not heating

Check the power connection to ensure it is plugged in securely. Verify that the circuit breaker has not tripped. Ensure the water level is adequate, as some heaters have low-level protection. Check if the desired temperature has been reached or if the heater is set correctly.

Jets not working or low pressure

Ensure the hot tub is filled to the correct water level. Check the filter for blockages and clean or replace it if necessary. Verify that no jets are obstructed by debris. Confirm that the pump is running and not making unusual noises.

Error code displayed on control panel

Refer to the specific error code list in the user manual. Common solutions include checking water levels, ensuring proper filtration, or resetting the power supply. If the issue persists, contact customer support.

Cloudy or discoloured water

Test and adjust water chemistry (pH, alkalinity, sanitiser levels). Clean or replace the filter cartridge. Ensure the water is circulating adequately by running the jets. Perform a shock treatment if necessary and follow up with regular maintenance.

Pros and Cons

Pros

  • Easy plug-and-play setup requires no special electrical installation.
  • Accommodates up to 6 people, suitable for families and social events.
  • Offers a deep hydrotherapy experience with 38 jets.
  • Smart insulation contributes to energy efficiency and lower running costs.
  • Built in the UK with a lifetime guarantee for durability and support.

Cons

  • The standard 2kW heater might be less efficient for very frequent use or extreme climates compared to a dedicated heat pump.
  • Requires a suitable outdoor 13A power socket with appropriate weather protection.
  • While insulated, continuous use in very cold weather may impact heating efficiency without an optional upgrade.
  • Requires regular maintenance for water quality and jet performance.

Setup, Compatibility & Care

Setup:

  1. Choose a firm, level outdoor location. Ensure it is close to a suitable, weather-protected 13A outdoor power socket.
  2. Position the hot tub.
  3. Fill the hot tub with water using a garden hose.
  4. Plug the hot tub into the dedicated 13A socket.
  5. Allow the heater to bring the water to the desired temperature. Initial heating may take several hours depending on ambient temperature.

Compatibility:

  • Requires a standard 13A outdoor socket. It is crucial that this socket is RCD protected and suitable for outdoor use.
  • The hot tub requires a continuous supply of water for filling and topping up.

Care:

  • Water Maintenance: Regularly test and balance water chemistry (pH, chlorine/bromine, alkalinity) using appropriate spa chemicals. Follow a regular sanitisation schedule.
  • Cleaning: Wipe down the exterior shell with a damp cloth. Clean the filter cartridge regularly according to manufacturer instructions (typically weekly or bi-weekly). Periodically drain and refill the tub (e.g., every 3-4 months).
  • Filter Maintenance: Clean the filter cartridge as recommended to ensure optimal water flow and jet performance.
  • Winterisation: If the hot tub will be unused during freezing temperatures, follow the manufacturer's specific winterisation instructions to prevent damage.

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