Samsung QLED TV - 32" - Full HD - Black

No, the stand is missing from this product. A wall mount is included for installation, and you would need to purchase a compatible stand separately if preferred.

The smart remote is missing. You will need a standard universal IR remote control or potentially a smartphone app (like Samsung SmartThings) to operate the TV.

The TV features Samsung's Tizen smart platform. Once connected to Wi-Fi, you can access and download popular streaming apps directly from the TV's smart hub.

This is a 32-inch Full HD TV, meaning it has a 1080p (1920x1080) resolution.

QLED (Quantum Dot LED) technology delivers vibrant, accurate colors and impressive brightness, contributing to a more immersive and lifelike viewing experience compared to standard LED TVs.

The product notes a 'very small scratch'. Its visibility can depend on the content being displayed and ambient lighting conditions. In many cases, it may not be apparent during normal viewing.

HDR expands the contrast ratio and color accuracy, making dark scenes deeper and bright scenes brighter, resulting in a more realistic and detailed picture with a wider range of colors.

This TV has an energy efficiency class of G.

Check if the power cable is securely plugged into both the TV and a working wall outlet. Try a different outlet or power cable if available. Ensure a functional standard remote is being used, as the smart remote is missing.

Verify that input sources (HDMI devices) are correctly connected and selected. Check if the input source itself is powered on and working. The small screen scratch is present; assess if the issue is beyond this minor cosmetic imperfection.

Ensure the TV is connected to a stable Wi-Fi network. Navigate to the TV's network settings to reconnect or check the connection status. Restarting the TV (unplugging for a minute, then plugging back in) can often resolve minor software glitches.

Check the TV's volume level and ensure it's not muted. If using external audio devices (e.g., soundbar), confirm they are connected correctly and powered on, and the TV's audio output setting is correct.

A standard IR remote (not included) is required. Alternatively, check if the Samsung SmartThings app can be used from your smartphone as a remote control, or locate the physical buttons on the TV for basic functions.

The product description notes a very small scratch. While it's a known cosmetic imperfection, ensure your viewing environment's lighting isn't inadvertently highlighting it. Avoid attempting to buff it out, as this may cause further damage.