HP Duplex Module Assembly Unit - CN598-67004
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Product Information
Full details
The HP Duplex Module Assembly (CN598-67004) is an essential component for office administrators and heavy-volume users of HP OfficeJet Pro X and PageWide printers who need to streamline document production through automatic double-sided printing. This genuine HP replacement part restores or enables duplex functionality, significantly reducing paper consumption and enhancing workflow efficiency; however, users should ensure their specific printer model is fully supported before installation, as incorrect handling can lead to paper path errors.
All features
| Model Part Number | CN598-67004 |
|---|---|
| Brand | HP |
Extended Product Information
FAQs
Does this module come with installation instructions?
The unit is a direct replacement part designed for intuitive installation; generally, you slide out the old unit and slide in the new one until it clicks into place.
Is this compatible with standard OfficeJet models?
No, this specific model (CN598-67004) is designed strictly for the OfficeJet Pro X and PageWide series.
Will installing this void my printer warranty?
As a genuine HP part, installing this module should not void your warranty when performed according to the printer manual.
How do I know if my printer needs this part?
If your printer is failing to perform automatic double-sided printing or is displaying errors related to the duplex path, replacing this assembly is often the solution.
Can I use this for thick cardstock?
Refer to your printer's official media specifications; high-speed duplexers are generally optimized for standard 20-24lb paper and may jam with very thick cardstock.
Troubleshooting
Printer does not detect the duplex module
Remove the module and re-insert it firmly to ensure the rear electrical connectors are fully engaged.
Frequent paper jams in the duplex unit
Check for small scraps of paper stuck in the path and ensure you are using the correct paper weight settings in the printer driver.
Double-sided printing is greyed out in software
Navigate to printer properties in the OS, go to Device Settings, and ensure the Duplex Unit is set to 'Installed'.
Pros and Cons
Pros
- Reduces paper waste and costs
- Genuine HP quality ensures reliability
- Supports high-speed printing environments
- Simple installation process
Cons
- Compatible only with specific HP series
- Must be installed carefully to avoid alignment issues
- Does not improve print speed, only duplexing efficiency
Setup, Compatibility & Care
Installation of the CN598-67004 is designed to be a tool-free process. Ensure the printer is powered off and unplugged before attempting to remove the old module or install the new one. Slide the unit into the designated slot at the rear of the printer until you hear a distinct click, indicating the electrical contacts and paper guides are aligned.
Compatibility includes:
- OfficeJet Pro X451dn, X451dw
- OfficeJet Pro X476dn, X476dw
- OfficeJet Pro X551dw, X576dw
- Select HP PageWide Pro 352, 377, 452, 477, 552, and 577 series.
Care: To keep the module functioning optimally, periodically inspect the internal rollers for paper dust or debris. Wipe the rollers with a lint-free cloth lightly dampened with distilled water if feeding issues arise.