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StarTech.com USB4 Cable - 2m - 20Gbps

StarTech.com USB4 Cable - 2m - 20Gbps

The StarTech.com CC2M20GUSB4TP is a reliable 2-meter (6.6ft) USB-C cable with USB4 capabilities, o...

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Product Information

Full details

The StarTech.com CC2M20GUSB4TP is a 2-meter USB-C cable designed for professionals needing high-speed data transfer and advanced display capabilities. Its key benefit is the reliable 20Gbps data throughput and support for 4K@120Hz video, powered by its USB4 Gen 2x2 compliance. A minor caveat is that its full 240W Power Delivery capabilities require a compatible USB PD 3.1 EPR charger and device.

All features

Model Part NumberCC2M20GUSB4TP
BrandStartech

Extended Product Information

FAQs

What is the maximum data transfer speed of this cable?

This cable supports USB4 Gen 2x2, offering a maximum data transfer speed of 20Gbps.

Can this cable charge my laptop at full speed?

Yes, it supports up to 240W of USB Power Delivery (PD 3.1 EPR), but both your charger and your laptop must also support 240W PD EPR for maximum charging speed.

What video resolutions and refresh rates does this cable support?

It supports up to 4K @ 120Hz video output, utilizing DisplayPort 1.4 Alt Mode with DSC, HBR3, and HDR10.

Is this cable compatible with Thunderbolt 3 or Thunderbolt 4 devices?

Yes, while it is a USB4 cable, it is backward compatible with Thunderbolt 3 and Thunderbolt 4 devices, though speeds may be limited by the Thunderbolt standard.

Does this cable have an E-Marker chip?

Yes, it features an integrated E-Marker chip for guaranteed USB4 performance and proper power negotiation.

What does USB-IF Certified mean?

USB-IF certification means the cable has been tested and certified by the USB Implementers Forum to meet strict performance, quality, and safety standards for USB devices.

What is the cable jacket material?

The cable jacket is made of Thermoplastic Elastomer (TPE) for flexibility and wear protection.

How do I know if my devices are compatible with the full features of this cable?

Check the specifications of your devices. Look for USB4 Gen 2x2 ports for 20Gbps data, USB PD 3.1 EPR for 240W charging, and DisplayPort Alt Mode support for video output. Ports labeled 'USB4' or 'Thunderbolt 4' are generally fully compatible.

Troubleshooting

Device not charging or charging slowly

Ensure the USB-C charger and the connected device both support USB Power Delivery (PD) and are compatible with the cable's power rating (up to 240W). Check that the cable is fully plugged into both ports. Try a different USB-C charger and cable to isolate the issue.

Data transfer speeds are slower than expected

Verify that both the connected devices (e.g., computer and external drive) and the ports they are connected to support USB4 Gen 2x2 (20Gbps). Using older USB standards (like USB 3.0 or 3.1) will limit the speed to those respective standards. Ensure the E-Marker chip is functioning correctly by testing with another USB4 cable if possible.

No video output or incorrect resolution/refresh rate

Confirm that the source device supports DisplayPort Alternate Mode over USB-C and that the monitor can handle the desired resolution and refresh rate (e.g., 4K @ 120Hz). Ensure the cable is fully seated in both the device and monitor ports. Test with a different USB-C video source or display to rule out device-specific issues.

Cable is physically damaged (frayed jacket, bent connector)

Cease using the cable immediately to prevent further damage or safety hazards. Contact StarTech.com support for warranty information or a replacement.

Pros and Cons

Pros

  • High-speed 20Gbps data transfer for efficient workflows.
  • Supports up to 240W Power Delivery for charging demanding devices.
  • Enables high-resolution 4K 120Hz video output.
  • USB-IF certified for reliable and guaranteed performance.
  • Durable TPE jacket and robust connectors for longevity.

Cons

  • Full 240W PD requires compatible EPR charger and device.
  • The 2-meter length might be too long for some minimalist setups.
  • Requires USB4-compatible ports on both ends to achieve maximum speeds.

Setup, Compatibility & Care

Setup:

  1. Connect one end of the USB-C cable to your host device (e.g., laptop, docking station) and the other end to your peripheral device (e.g., external drive, monitor, charger).
  2. Ensure both connected devices support USB4 Gen 2x2, DisplayPort Alternate Mode, or USB Power Delivery (PD) for full functionality.
  3. For charging, verify that your charger and device are compatible with USB PD 3.1 Extended Power Range (EPR) to utilize the full 240W capacity.

Compatibility:

  • Host Devices: Compatible with any USB-C port supporting USB4, Thunderbolt 3/4, or USB 3.2/3.1/3.0.
  • Peripheral Devices: Works with USB-C devices including external hard drives, SSDs, monitors, docking stations, and USB-C power adapters.
  • Operating Systems: Fully compatible with Windows, macOS, Linux, and Chrome OS.

Care:

  • Cleaning: Wipe the connectors and cable with a dry, soft cloth. Avoid using liquids or abrasive cleaners.
  • Storage: Store the cable in a cool, dry place away from direct sunlight. Avoid sharp bends or kinks to preserve the TPE jacket's integrity.
  • Usage: Do not subject the cable to excessive pulling, twisting, or crushing. Ensure connectors are fully seated when in use.

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