TCP Smart Downflow Wall Heater - 2kW - White - WHHEAT2000WHOR

Download and install the TCP Smart App on your smartphone. Follow the in-app instructions to connect the heater to your home Wi-Fi network. Once connected, you can control the temperature, set timers and schedules, and access other features directly from your phone.

Yes, the heater has an IP21 rating, making it suitable for use in bathrooms. However, follow all safety instructions and ensure it is installed correctly by a qualified electrician.

The child lock feature prevents unauthorized changes to the heater's settings. Once activated, the buttons on the heater or remote control are locked, preventing accidental adjustments.

Unplug the heater for a few minutes, then plug it back in. If the issue persists, consult the product manual or contact TCP customer support.

The TCP Smart Downflow Wall Heater comes with a 2-year manufacturer's guarantee.

Yes, you can connect the heater to your Google Home and control it with voice commands. Ensure the heater and Google Home are connected to the same Wi-Fi network and follow the setup instructions in the Google Home app.

Unplug the heater and allow it to cool. Use a soft brush or vacuum cleaner with a brush attachment to remove dust and debris from the air intake and outlet vents.

Check the power connection and ensure the circuit breaker is not tripped. Verify that the heater is properly plugged into the wall and the power switch is in the on position.

Ensure the heater is within range of your Wi-Fi router. Verify your Wi-Fi password is correct. Restart the heater and the router. Check that your router is broadcasting on a 2.4 GHz network.

Check your Alexa or Google Assistant app to ensure the heater is connected and online. Confirm that the voice command is being spoken correctly. Ensure the heater is turned on and not in child lock mode.

Check the temperature setting on the heater or in the app. Ensure the vents are not blocked. Make sure the room size is appropriate for the heater's 2000W output.