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The Jabra Link 14201-43 is an EHS adapter designed for professionals using Jabra wireless headsets with specific Cisco Unified IP phones. It enables seamless remote call control, allowing users to answer and end calls without being at their desk, thereby boosting productivity. A key consideration is its limited compatibility, which is restricted to specific Cisco phone models and Jabra headset series.
| Colour | Black |
|---|---|
| Model Part Number | 14201-43 |
| Brand | Jabra |
An EHS (Electronic Hook Switch) adapter allows your wireless headset to communicate directly with your desk phone, enabling you to answer and end calls remotely by pressing a button on your headset.
This adapter is compatible with Cisco Unified IP phone series 6945, 78xx, 79xx, and 88xx.
It is designed for use with Jabra wireless headsets that support EHS functionality, such as the Jabra PRO 9400, 920, and 925 series.
The adapter itself utilizes Bluetooth for headset communication, but your Cisco phone does not necessarily need to have built-in Bluetooth. The adapter handles the Bluetooth connection to the headset.
No, the Jabra Link 14201-43 is specifically designed and tested for compatibility with the listed Cisco Unified IP phone models only.
Check the specifications of your Jabra headset model. Typically, models like the Jabra PRO 9400 series and certain others are equipped with EHS capabilities.
No, the adapter is a control interface. It enables remote call control but does not handle audio transmission; audio is managed by your Jabra wireless headset.
Verify all connections are secure. Ensure the correct headset port on the Cisco phone is used. Check that both the Jabra headset and Cisco phone are powered on and the headset is paired. Confirm your Cisco phone model and Jabra headset are compatible with the adapter.
Ensure the EHS cable is properly connected to both the adapter and the phone. Restart both the Cisco phone and the Jabra headset base. Check the headset settings on the Cisco phone to ensure EHS is enabled.
Check for potential sources of interference near the headset base and adapter. Ensure the headset is within its optimal wireless range. Try re-pairing the headset to its base. If the issue persists, inspect cables for damage.
Disconnect and reconnect the adapter and EHS cable. Try a different headset port on the Cisco phone if available. Consult the Cisco phone's user manual for specific headset integration troubleshooting.
Compatibility Check: Before installation, verify that your Cisco Unified IP phone model is listed (6945, 78xx, 79xx, 88xx series) and that your Jabra wireless headset supports EHS functionality (e.g., Jabra PRO 9400, 920, 925 series).
Setup Instructions:
Care Instructions:
