Ideal Standard ProSys WC Frame - 1150mm

Please refer to the specific warranty documentation provided by Ideal Standard for the ProSys collection, as warranty terms can vary.

Yes, the flushplate is sold separately. You will need to choose a compatible flushplate from the Ideal Standard ProSys range.

It is compatible with wall-hung WC bowls that have EN 33 2011 connection dimensions. Always check the compatibility of your chosen WC bowl.

The cistern has a depth of 120mm.

The dual flush mechanism is adjustable to provide 4.5L and 3L flushes. Refer to the installation manual for specific adjustment instructions.

Yes, due to the concealed nature of the cistern and frame, professional installation by a qualified plumber is strongly recommended to ensure correct and safe setup.

The frame is strong and robust, load-tested to support up to 400kg.

Check that the main water supply is turned on and that the isolation valve to the cistern is open. Ensure the inlet valve is not obstructed.

The outlet valve seal may be faulty or misaligned. Check the flush mechanism and seal for debris or damage. Adjust or replace the seal if necessary.

Verify the water supply pressure. Check for any kinks or blockages in the water supply pipe. Ensure the inlet valve's filter is clean.

Ensure the flush buttons are correctly linked to the flushing mechanism. Check for obstructions or disconnections between the flushplate and the cistern.

Confirm that the frame has been correctly installed and securely fixed to both the wall and the floor according to the manufacturer's instructions. Re-tighten fixings if necessary.