StarTech.com USB C Multiport Adapter - Grey

No, this adapter features automatic driver installation on most supported operating systems (Windows, macOS, Chrome OS, Linux, Android), making it plug-and-play.

No, this adapter only supports connecting a single external display via the HDMI port.

The adapter supports a maximum digital resolution of 4096 x 2160 pixels (4K) at a 30Hz refresh rate.

The USB-C port supports Power Delivery 3.0 up to 100W. When a 100W adapter is connected, approximately 92W is available for charging your laptop, with 8W reserved for the adapter's operation.

Yes, this adapter is fully compatible with laptops featuring Thunderbolt 3 and Thunderbolt 4 ports.

The adapter will operate using bus power from your host device. In this scenario, the USB-C port that would normally be used for PD input will function as a standard USB 3.2 Gen 1 (5Gbps) Type-C data port for connecting peripherals. Charging capabilities for your host device will be limited.

This optional application provides enhanced functionality such as advanced Windows layout utilities for managing multiple windows and a USB event monitoring tool for tracking connected USB devices, improving productivity and system management.

Ensure the HDMI cable is securely connected to both the adapter and the display. Verify the display is set to the correct HDMI input. Confirm the host device's USB-C port supports video output (DisplayPort Alternate Mode) and that the adapter is compatible with your operating system. Try a different HDMI cable or display. Ensure the adapter is receiving sufficient power, especially if not using PD pass-through.

Connect a USB-C power adapter (up to 100W) to the adapter's USB-C PD port. Ensure the power adapter and cable support the desired wattage and USB PD 3.0. Check if the power adapter is properly seated. Some laptops have specific charging requirements; consult your laptop's manual.

Ensure USB devices are compatible and functional. Try connecting them directly to the laptop to rule out device issues. If using the USB-C port for downstream devices, ensure it's not solely dedicated to power input. Connect the adapter to a direct USB-C port on the host device rather than through another hub or dock if possible. If a PD adapter is connected, the USB-C port may be limited to 5Gbps data, not alternate modes.

Ensure the adapter's attached USB-C cable is fully inserted. Try connecting to a different USB-C port on your host device. Close unnecessary applications on your host device to free up resources. If using an external power adapter, ensure it meets the required wattage. Consider downloading the StarTech.com Connectivity Tools application for potential driver updates or system monitoring.