Newland Avella Electric Fire - Matt Black

The Avella is a sleek and stylish, inset widescreen electric fire. It is designed to be recessed i...

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Product Information

Full details

This guide is for anyone who owns or is considering purchasing the Newland Avella Electric Fire. It provides a sleek and modern heating solution, perfect for creating ambiance in any room. The fire is designed for easy installation, but keep in mind that it requires recessing into a wall or stud wall for optimal appearance.

All features

BrandNewland

Extended Product Information

FAQs

How do I control the heat output?

Use the remote control or the manual controls on the fire to adjust the thermostat and heat settings.

Can I use the flame effect without heat?

Yes, the Avella features a flame effect only setting.

What kind of maintenance is required?

Regular dusting and cleaning of the glass front are recommended. Refer to the manual for specific cleaning instructions.

What is the warranty period?

Warranty information is provided separately. Consult the product documentation.

How do I replace the batteries in the remote control?

The battery compartment is located on the back of the remote control. Refer to the user manual for the battery type and replacement instructions.

Can I install the fire myself?

The fire is designed for easy installation, but professional installation is recommended, especially for recessing into a wall.

Where can I find the user manual?

The user manual is included in the product packaging and also may be available on the manufacturer's website.

Troubleshooting

The fire does not turn on.

Check the power supply and ensure the unit is properly plugged in. Verify that the circuit breaker has not tripped. Replace batteries in the remote control.

The flame effect is not working.

Check the power supply. Consult the user manual for troubleshooting steps specific to the flame effect mechanism. Contact customer support.

The remote control is not working.

Replace the batteries in the remote control. Ensure the remote is within range of the fire. Check for any obstructions blocking the signal.

The fire is not heating the room effectively.

Ensure the thermostat is set to the desired temperature. Check for any obstructions blocking the heat output. Ensure the fire is set to the heat setting and not flame effect only.

Pros and Cons

Pros

  • Easy to install (one-box product).
  • Offers a variety of flame effects and brightness settings.
  • Includes a remote control for convenient operation.
  • Features a programmable thermostat for energy efficiency.
  • Provides a stylish and modern aesthetic.
  • Offers a flame-only setting for ambiance without heat.

Cons

  • Requires recessing into a wall or stud wall, which may require professional installation.
  • Installation may require some construction work.
  • Limited to a single matt black trim option.
  • The remote control may be susceptible to loss or damage.

Setup, Compatibility & Care

Setup:

The Avella is designed for flat-to-wall fixing and is a complete one-box product. Installation involves recessing the fire into a wall or pre-constructed stud wall. Follow the included instructions carefully. Professional installation is recommended for safety and optimal results.

Compatibility:

The Avella operates on standard household electrical circuits. Ensure your electrical system can handle the 2kW power draw. Verify the voltage compatibility with your local electrical standards.

Care:

  • Regularly dust the unit with a soft, dry cloth.
  • Clean the glass front with a suitable glass cleaner.
  • Do not use abrasive cleaners.
  • Avoid placing objects directly in front of the heater.

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